Question about Memorex MMP8570A (512 MB) MP3 Player

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Incorrect format message after changing battery

The battery went dead in my Memorex MP3 player and I installed a new AAA battery. When I turned on the player I got a message that read: Incorrect format. reformat the player. How can I fix this? The music is still on the scan disk. I copied the files to my PC so I wouldn't lose the files.

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SOURCE: i need help

you can download the Toshiba SD memory utilities from here; Just filter the results with "SD" and you will find several different downloads for either xp or vista. This will do the same as the Sigma Tel program, which appears to be unavailable online. Hope this helps - please ask again if you still have trouble :)

Posted on Apr 25, 2007

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SOURCE: memorex mmp8567

MMP8567 Digital Audio Player with 2GB Flash Memory

I also had problems with the error message “boot error.” So I thought time to buy a new MP3 player, but first let me try and upgrade the firmware. At first it would not work, so I figure make sure I had the music I wanted on my pc and just format it. I formatted twice. Then I finally download the website from the URL below and tried to upgrade it.

Then I installed the software on the PC and it installed a program that tried to upgrade the firmware. At first it would not work, so I looked at the directions which told me that the mp3 player had to be in an upgrade mode or something? The first time it failed so I tried again. So it had me hold down the pause button disconnect USB wire from the PC and slip out the battery (mp3 player) quickly plug the USB wire back into the PC while holding down the pause button and the firm ware upgraded. So far so good and I put over 100 songs back on and it is working. Hope this helps

Posted on Aug 17, 2008

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SOURCE: MP3 on off on off on off

Re-format it. plug it in and open my computer and right click on the mp3 player icon. the menu should have a "format" item. When you do this you will lose all the stuff you put in it but it will work. im not sure for how long. i just did it to mine last night.

Posted on Feb 24, 2009

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SOURCE: memorex video/mp3 player

I work for Memorex tech support. Our number is 800-919-3647.

You can't sync the Memorex player to iTunes, however, you can copy music from your iTunes library for use on your Memorex. First you must convert the music you want to copy into .mp3 format since iTunes uses a different format (AAC) as its default. Follow the instructions below to change the import settings in iTunes:

1. Choose Edit> Preferences, click the General tab, then click Import Settings.

2. Choose MP3 Encoder from the Import Using pop-up menu.

Once that's done, go back to your library and highlight the songs you want to convert. Once they're highlighted, right-mouse click and you'll see an option for Create MP3 version. This will not effect iTunes ability to play the music and if you have an iPod, it will not be effected either. After the conversion is finished, I suggest draging the songs you want for your Memorex player to a folder on your desktop. These .mp3 files can be copied onto your player and will play just fine.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Posted on Jul 04, 2009

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SOURCE: My PC will not recognize my Memorex MMP8595 mp3

If you're on XP, just plug in the player and wait until it says "Ok to remove", then hold play for 5 seconds, and it will switch to USB storage mode.

Posted on Oct 11, 2009

Testimonial: "It worked, thank you so much for your help. After working on it for two weeks, that one simple step finally got the ball rolling. Thanks again."

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SOURCE: memorex touch mp3 player won't turn on

Mines doing this too - I reset by inserting a paperclip into the tiny reset hole on bottom right side of unit. Pain to have to do every time but it solves issue.

Posted on Jan 20, 2011

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It doesn't come on its an mp3 player and its not compatible


Verify that theplayer has a battery installed if it won't respond to you pushing its power button. Remove the battery cover on the back panel of the device. If no battery is installed, insert a new AAA-sized battery. Insert the battery according to the "+" and "-" symbols listed on the player's battery compartment.

Replace the battery if one is present and the player still won't turn on. The existing battery may be dead. A new battery will provide approximately 18 hours of continuous playback before it needs replacing, according to creative

Contact Creative's customer toll-free support line at 800-998-1000 if you still cannot get the device to work. Your Zen MP3 player's hardware may be broken and need servicing or replacement.

Sep 02, 2010 | Creative Labs Zen Micro MP3 Player

1 Answer

My memorex MMP8565 MP3 player will not boot. I have tried reset and charging but it will not come on.

HI. This unit has internal memory(1gb) that can become unstable, thus, causing start up issues. With that said; This will most likely be a dead cell(battery). I would replace the battery with a new one if it is over 1 years old. This lithium cell may be defective. Once you have purchased a new battery, be sure to charge it fully before using the player. It takes three whole hours to set a newly purchased lithium cell. Once that is done, power up the player and update your firmware. Use the steps below to update properly:

1. Download the updated firmware at

2. Unzip the file, then double click setup.exe in the Desktop folder to install the software to your computer.

3. Connect the player to the computer using the supplied USB cable and the installation screen will appear. (If the installation screen does not appear, unplug the USB cable and turn off the unit). Connect to the computer again and press and hold the Power On/Off/Stop button until the installation screen appears.

4. Follow the on-screen instructions to install the driver.

5. When finished, click START and locate the newly installed software “Deco” andselect “Firmware Download”.

Now, after the update, you will need to reformat the player. Use the steps below to achieve this:

1. Use the USB cable to connect the player and the computer.

2. Double click on My Computer, then right click "MPT Player", "MMP8565"or "Removable Disk" and left click on"Format".

3a. For "MPT Player" or "MMP8565", at the "Format" window, click OK to confirm and the player will start to format . When
finished, click "OK" to close the Format window.

3b. For "Removable Disk", at the "Format" window, select "FAT 32" from the file system pull-down menu, then click "Start" to format the unit

  • NOTE: Make sure you have selected "FAT 32" at the file system pull down menu; otherwise, after formatting, the player will not work properly.Then, click OK to confirm and the player will start to format. When finished, click "Close" to close the Format window.

  • NOTE; If for some reason you cannot update your firmware, you will need to reformat the player first, then, update the firmware after the reformatting process.

Aug 20, 2010 | Memorex MMP8565 MP3 Player

1 Answer

I left my mp3 charging and i cann't turn it on

The Sansa m250 does not have a rechargeable battery (this is the model you posted). Your battery is just dead. Take out the old AAA battery and put in a new one and it should work. Good luck, I hope this helps!

Oct 18, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Battery Low Message - Won't recharge

did u try connecting it to your computer like i do mine

Jan 24, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer


reformat your mp3 to back in original setting! reformat to software you use the twister series!

Oct 12, 2007 | Memorex MMP8564 MP3 Player

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Incorrect format, reformat player

i've had that same problem, i called the tech number and they emailed me some program to download. It fixes the problem but the problem doesn't go away. It still happens and i have to hook up the USB and use the program to fix it. Which can be a pain in the ass, all in all, this product is not worth it. I shouldn't have to "repair" something every time i want to use it. And it turns out mp3 players only have a 15 day return policy at Walmart. Which would have been nice to know since on day 16 it crapped the bed. *sigh* lesson learned.

Sep 07, 2007 | iLO (2 GB) MP3 Player

2 Answers

Memorex mmp8567

how do i format my player

Sep 07, 2007 | Memorex MMP8565 MP3 Player

1 Answer


You have to format your storage on the MP3 Player to FAT File System.

Jan 16, 2007 | Lexar LDP-600 MP3 Player

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