Everytime i print it will tell me printing the paper will go in a little bit but not all the way then after a while it will tell me paper jam or load paper, i cant print at all, sometimes it will load the paper but it will crumpled inside, how can i fix this problem
the issue can be found when the paper feed rolls in the printer or the internal encoder strip are dirty.
Please try the following:
- open the backdoor of the printer
- also open the front door
- unplug the power chord without shutting down the printer
- now clean the paper feed rolls inside the printer with a soft rubber
- turn the rolls some times (10 tries or so) from down to up
- close the backdoor
- move the cartridge cart some times from one side to the other
- now you see a transparent strip over the metal bar
- this strip you can clean with cleaning alcohol
(be carefully! don't loose the strip or take too much alcohol)
- now let the printer dry over night (let it be open)
- next morning, close the front door
- press # and 6 at the same time and hold them
- keep them pressed and plug in the power chord
- keep them pressed until you see "semi nvm reset"
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Perhaps there is paper still jammed inside the printer that you cannot see (or little bits from a previous jam)
1) Turn off the power 2) Disconnect the power cord and USB cable 3) Open the rear cover and see if paper is jammed inside the cassette area. Gently remove any paper and make sure no little bits of paper are left inside 4) Open the scanning unit (printer cover) and check that no paper is stuck internally. Be careful not to touch the components inside the printer. 5) Reattach the power cord and USB cable 6) Power On and retry your print job
paper jam 2 generally denotes the fuser unit. thats at the back, the bit that heats up, theres a flip up/down cover that once opened should show you if theres any paper in there, also check the sensor, little black arm, move freely and be sprung, if the sensor is missaligned it will denote a paper jam even when there is none be careful to let the fuser cool down, printer unplugged for 10 minutes or so, 180 degrees will hurt.
no you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try
Can you tell me if the paper goes through squint?.
if you turn the printer upside down and give it a gentle shake and see if anything comes out, i have removed pens, toast, and loads of other things that sometimes gets stuck inside. also have a look and see if you can find any jammed paper even if its only a tiny bit, this fixes 80% of the printers that comes into us.
hope it works