AntiViris 360 was downloaded on my computer. It's one of those programs if you don't buy it, it will mess up ya computer. I didn't know want to buy. I tried just about everything is find it to get it off my computer. Even Add and Remove Programs did even have it listed. I tried to use the recovery disc. It's kept giving me an error (ERROR: 10E7160017). Then I decided to delete everything on my Hard Drive. Well, that took 9 hours, lol. Anyways, there's nothing on the HD. I tried the out of box state again. Same error. I'm starting to think my HD has crashed.
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Re: Recovery Disc will not work
That's terrible. The right soution should be to try AshampooUninstaller or similar software that gets off EVERY BIT of unwanted software. Use function "Install new applications". It asks for setup.exe, install.exe or similar executable file, that runs Antivirus 360 installer. Point to it. After all the installations completes, "Ashampoo Uninstaller" logs the installation. Now uninstall the unwanted program using "Uninstall logged programs". That's it!
If you really damaged your operating system, do buckup of your important data and reinstall OS
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Download a crisis recovery program designed specifically to
restore damaged or otherwise non-functioning copies of Phoenix BIOS.
Read the instructions for using the recovery program to make sure that
no specific changes or configurations need to be done to it before it is
Place the Phoenix BIOS recovery program and its files onto a
blank disc or a USB drive according to the program's instructions (this
usually simply consists of extracting the files from an archive.) Once
the program and its files are in place, insert the disc into the
computer's drive or plug the USB drive into an available USB port.
Hold down both the Windows key and the "B" key on your
keyboard and press the power button on the computer. (On some laptop
computers, you will need to press the "Fn-B" keys instead.) Wait for the
disc drive light or the USB drive access light to start flickering to
show that the computer is accessing the Phoenix BIOS recovery program,
and then release the keys.
Wait patiently while the Phoenix BIOS recovery program
overwrites the damaged sections of the motherboard's current BIOS
installation. Depending on the computer and the recovery program used,
the computer may or may not reboot once BIOS recovery is complete. If
the computer does not reboot on its own, wait at least 10 minutes before
manually restarting the computer to make sure that you do not interrupt
BIOS recovery. Eject the disc or remove the USB drive before rebooting
to prevent accidentally reloading the recovery program.
Reboot the computer and watch to make sure the Phoenix BIOS
screen appears as normal. Once the BIOS loads properly, your operating
system should launch as normal.
Make sure to download NIC drivers and save to pen drive or disc. Check HP site. Then you can install any OS if you don't have the recovery disc. Companies usually don't offer full downloads of recovery software.
Evidently Toshiba has a special page for this... it claims there is a recovery partition you can access to restore it to factory condition. Should this option fail, you can use the recovery discs it came with to restore manually... assuming the hard drive itself did not come defective (which is possible). If you determine the hard drive is shot I suggest you make a warranty claim... if you want it asap, buy a 2.5 in SATA HDD and get the service manual to install it, then run the recovery discs. I will warn you though these new laptops (2009+) sometimes don't take well to the 'wrong' parts being installed, the BIOS may not recognize it, or the recovery discs may not like it. If you going to go the surgical route, let me know. Good luck.
That sounds a little bit drastic . . . and probably unnecessary.
First, hold down the power button on the notebook for about 5 seconds - until it switches off. Wait a few seconds, then press the power button once to switch on again. Shortly after switching on, you should be presented with a list of options. Use the arrow keys to highlight "Start Windows Normally" then press ENTER.
You can't re-install from the backup discs if the notebook is frozen - you need to switch it off first. The backup discs can then be installed either at startup or after loading Windows. If Windows starts up normally after powering off, you shouldn't need to do anything else. If it still fails to start, please post back for further assistance.
What's the brand and model of your computer? Usually it has an image partition to automatically recover your computer to its factory settings, if your computer has that you will be able to recover your computer without the CD but if not there's no other option but to buy a recovery disc.
If the computer has or had a "Certificate of Authenticity" on the bottom, something that has the Windows XP key on it, then you have a license to run a copy of Windows on that machine. One way would be to go to eBay and buy a Compaq restore CD. You might have a hard time finding one that's made specifically for your computer.
There may be an easier method though. Many laptops have a complete recovery disc stored on the hard drive, which you can use to burn your own copies. If you follow this and find the Recovery Creator program, your laptop is one of these:
All Programs -->
--> PC Recovery Disc Creator