Question about Polycom VSX 7000 Video Conference
Camera is out of focus. How do I resolve this ?
This happened to my VSX camera and the fix was simple. I have a VSX 8000 so if your camera is different then mine you might not be able to follow this. This might not work for you but, try it. On the back of the camera you'll find a small little screw. Keep the system on and watch your cameras image. Start to loosen the screw. You'll only have to do it a little bit and the camera should start to focus again. Tighten the screw up (maybe not as tight as it was before) and test to see if it's auto focusing. Also....manually moving the camera around while it was on could have helped as well. Finally....I did not have to do this but if it is not working simply by loosening the screw...I would take it all the way out and remove the little cover or hatch that it holds. Poke around in there a little bit to see if the the focus motor unsticks itself. If you are still under warranty (I was not) don't do this...call the vendor who sold it to you.
Mine's working great now simply by loosening this little screw and tightening it back up.
Posted on Jan 14, 2010
It appears that the camera auto focus motor has jammed or maybe the camera was dropped.the camera needs to opened to see if the motor on the lens assembly is working, there are 2 of them , one is for zoom & the otehr is for focus!!!
Posted on Feb 08, 2009
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