Question about HP RT917UTABA - HP Promo dx2300 micro tower, Core 2 Duo E4300 80G hard drive 7200 SATA, no floppy, DVD-... PC Desktop
My DVD writer is not reading the DVDs inserted in it.
my computers does not show the DVD inserted.
First check the device manager to see if the drive is listed or has a yellow !. See if any error code is listed, ie. error code 39. If it does then it is a driver problem. Try reinstalling the driver/software package that came with your dvd drive. If none of these are present then try using a good quality dvd cleaner in the drive. After cleaning use a known good dvd to see if the drive is working. If all these fail then try uninstalling the drive using the remove hardware function from the control panel. After it is uninstalled reboot the computer & see if the drive automatically reinstalls. Hope this helps & please remember to rate my answer. Thanks.
Posted on Feb 04, 2009
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Posted on Jan 02, 2017
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