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hHe original purchase was from BJ's CLub. We just exchanged it for a new one and told the clerk that the remote did not work-- she "tagged" the unit as damaged so it would not go back into inventory. The new one works just fine! It has all the features that we want--especiallyl portability with the recharge batttery and the FM radio.. ( A good deal compared to the BOSE).
The EX-10 was never intended to be an accessory to the IDA-X300, but should work with FM modulation like any other radio, by making sure the FM frequency is set the same on both units. There are four preset channels in the EX-10 but you can change each one to any frequency.
As for the bluetooth mic connection, you must have that connected for the bluetooth to work. You are better off installing a KCE-400BTi handsfree kit to get better functionality, increased phone compatibility, increased audio quality and the ability to use all of the newer iPods (Gen 2 iTouch, Gen 4 Nano and iPhone 3G).
I contacted the company and they are sending me a new one. They have a great 3 year warranty and seem to be more than willing to replace. I just have to return the original one within 20 days and then I will not be charged for the new one. I do have my receipt but they didn't even ask for it. Thankyou
I experienced similar problems with my unit.
I fixed my iPod by simply resetting it (hold on, hold off, hold the menu and centre button for about 5 secs.)
My im600 seems to have some problems with the power button, but if I use the remote of just keep pressing the button till it powers on, I have no problems.