Question about Wacom Intuos3 Graphic Tablet

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My Wacom Intuos3 tablet won't switch into pen mode

For some reason my Wacom tablet pen has stopped making the mouse pointer move - everything else seems okay. I have an Intuos3 - Windows Vista and it all used to work fine but I notice it just doesn't switch automatically from mouse mode to pen mode (pointer moves fine with the Intuos mouse). Exact same problem. I'm using vista home premium 64bit.

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  • scooter133 Feb 15, 2009

    I Seem to have the same problem. Used table, though known good condition. New install of the Vista x64 drivers.

    Pen is recognized in the properties Dialog. I can also scroll with it be using a modifier button. I just cannot get it to move the mouse.



  • aellias Feb 25, 2009

    I am actually having the OPPOSITE problem. My pen works fine but the mouse will not. The mouse will only work when I go into tablet properties and switch the mouse into pen mode. This problem only started happening after vista installed its own drivers after I plugged the tablet in.

  • sumdu Feb 26, 2009

    Exact same problem as described, with the same hardware and software. I tried a lot of trouble shooting, found that the pen works when it is set to mouse style mapping (Wacom Tablet Properties -> Grip Pen -> Mapping -> Mode -> Mouse). Oddly enough, the pen also works fine (in the pen setting) when a Windows program called Windows Journal, an application for Tablet PCs, is open. Windows Journal doesn't even need to be in the foreground, it can be minimized, another program selected, and the pen will still function fine. How bizarre...

  • Dot Ball
    Dot Ball May 11, 2010

    Do any aspects of your stylus work - does it have an eraser on the back, does that have any activity?

    Did you customise any of your buttons on your stylus - do they work?

    If you double tap the tablet with the stylus, does it have any impact?

    Go to Start>Programs>Wacom>Properties and see if there is the stylus recognised there.

    You may have to reinstall the software (I've had that once recently on a new Intuos3)

    No chance the pen was dropped or sat on, they do crack easy - that's why they're so cheap to replace ($30).

    Let us know about these.

    **.The best way to acknowledge contribution is to rate it's relevance.**



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The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!

Posted on Mar 22, 2009


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