Question about Acer TravelMate 2300 Notebook

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My wireless cconnection does not work anymore. must reconfigure

I get a message that I must see article 871122 of microsoft base knoledge

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Have you recently updated your windows?

try reinstalling the wireless driver in your computer (if you have it)..or you just read the MS article.

http://support.microsoft.com/kb/871122

Posted on Feb 04, 2009

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I am unable to enable to configure wireless connection. Error message instructs me to apply WZC article #871122.


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Your obviously having a network configuration issue. Go into Network icon, set up a network connection, make sure you have Wi-Fi and that your laptop is picking up the signal then manually set up or scan for the wifi access point, your laptop should pick up the access point and a name should appear for that wifi spot. Once that is done then you can rename your access point with your name or HOME whatever you like, its hard to explain through here.

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The Wireless Network Setup Wizard and the View Available Wireless Networks feature both rely on the Wireless Zero Configuration service to provide their functionality to Microsoft Windows XP Service Pack 2 (SP2) and Microsoft Windows XP Table PC Edition 2005. If the Wireless Zero Configuration service is not available, you receive an error message that directs you to this article. This behavior occurs for several reasons. Some computer and hardware manufacturers provide their own configuration software that replaces the Wireless Zero Configuration service that is provided in Windows. In that case, you must use the software that is provided by the manufacturer to configure your wireless network. If you want to use the Wireless Network Setup Wizard or the View Available Wireless Networks feature to configure your wireless device, see the documentation that came with your computer or with your wireless network card. Use this documentation to determine whether you can use the Wireless Zero Configuration service to configure your wireless network. Sometimes, you cannot use the Windows functionality.
If your computer or your wireless network adapter did not come with its own wireless network software, follow these steps:
  1. Click Start, click Run, type ncpa.cpl, and then click OK.
  2. Click Network Connections.
  3. In Network Connections, click to select your wireless connection, and then clickChange settings of this connection.
  4. On the Wireless Networks tab, click to select the Use Windows to configure my wireless network settings check box.

To start the Wireless Zero Configuration service, follow these steps:
  1. Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then click OK.
  2. Double-click Wireless Zero Configuration.
  3. In the Startup type list, click Automatic, and then click Apply.
  4. In the Service status area, click Start, and then click OK.

If you receive an error message when you try to start the service, see the "References" section for more troubleshooting information.For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base: 815485 Overview of the Wi-Fi Protected Access (WPA) security update in Windows XP 313242 How to troubleshoot wireless network connections in Windows XP

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It says i am connected to wi fi internet but cannot browse it says see article 871122 microsoft knowledge base on microsoft.com please help do i need to download something.


1.) Pls. use the software for your wi fi adapter, connected on desktop to connect to the wireless lan.
2.) microsoft: This behavior occurs for several reasons. Some computer and hardware manufacturers provide their own configuration software that replaces the Wireless Zero Configuration service that is provided in Windows. In that case, you must use the software that is provided by the manufacturer to configure your wireless network. If you want to use the Wireless Network Setup Wizard or the View Available Wireless Networks feature to configure your wireless device, see the documentation that came with your computer or with your wireless network card. Use this documentation to determine whether you can use the Wireless Zero Configuration service to configure your wireless network. Sometimes, you cannot use the Windows functionality.

If your computer or your wireless network adapter did not come with its own wireless network software, follow these steps:
  1. Click Start, click Run, type ncpa.cpl, and then click OK.
  2. Click Network Connections.
  3. In Network Connections, click to select your wireless connection, and then click Change settings of this connection.
  4. On the Wireless Networks tab, click to select the Use Windows to configure my wireless network settings check box.

To start the Wireless Zero Configuration service, follow these steps:
  1. Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then click OK.
  2. Double-click Wireless Zero Configuration.
  3. In the Startup type list, click Automatic, and then click Apply.
  4. In the Service status area, click Start, and then click OK.

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Try this link here and see if it helps.

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Connect the home wireless network router box to the main PC through an ethernet cable with the PC powered off and the home wireless router powered off, then power on the PC & the router. Vista should locate the new wireless network and follow the windows vista network setup procedures. After the wireless network has been detected you then while the second PC's power is shut off you connect dongle adapter to the PC power on and XP will locate the new adapter. You will probably have to enter your networks pin for the connection.
Get back to me when you complete these steps.
Try next time contacting me through an online chat session. We can resolve the issue quicker while chatting together.

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Upgrading the firmware (which forced a software reset) solved a similar problem I had with an SMC router. Have you tried logging into your router via an ethernet cable and doing a software reset? If you try this, be sure you have all the information you need to set up your wireless network again because the reset will wipe out all this information.

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