Question about Apple iPod nano 3rd Generation

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Ipod classic sync error message

I just moved all my music over from my PC hard drive to my external hard drive. The music transfer was fine but now i can't sync my ipod classic to itunes. It begins to sync then comes up with an error message that says "itunes has encountered a problem and needs to close". I have restored my ipod and now i have no music on my ipod. Can you help me?

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  • rlbunker Feb 04, 2009

    I don't know what you mean by reseting my ipod from advanced settings? please explain how to do that.

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First reset your Ipod from advanced settings.. Upload the library on Itunes from ur external HDD and try sync again.. it should work!

Posted on Feb 04, 2009

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Itunes on my laptop will not sync to my ipod and has wiped all my music from ipod.


First of all when you sync your ipod with another computer all of your songs, videos and etc will erase by itunes application.Example the first sync was on your desktop using itunes and it was successfully transferred the songs and videos. But you want to add songs from your laptop, so copy the songs to your usb flash drive or external hard drive then paste it to your desktop computer. Then plug your ipod to your desktop computer and run the itunes application then add songs you want to transfer,by syncing or copying the song to your ipod your old songs will not be erase. Have a nice day

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It says can not sync ipod(-53) What does this mean..how to fix


Hi, message saying "can not sync" means that the connection from the ipod to the computer was not successful..
If you sync your iPod with a different/empty library iTunes will only give you the option to copy your iTunes Store purchases directly from the iPod to the computer and everything else on it will be erased. You'll find details on transferring purchases in this article: iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store

If you want to recover the music from CDs etc that is on the iPod and transfer it to your new computer there are a few things you can do. music from CDs etc.) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.

A selection of iPod/iPhone to iTunes utilities:
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iGadget Mac & Windows (iPhone and iPod Touch compatible)
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I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

One last thing, you need to take care connecting to an empty iTunes. Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok before connecting your device.

Once you have recovered everything from the iPod and your iTunes library has been rebuilt it will be safe to sync again.

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