The aguer on my GE Profile ice dispenser is plastic and the fins are breaking and the ice will not dispense. I would like to replace the auger with one with metal fins...or at least find a new auger...GE tells me I need to buy a whole new ice dispenser unit...
My ice dispenser has given me broken pieces of plastic. I would like a metal dispenser. I do not want to swallow these pieces of plastic that are in my drink.
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Try taking out the ice bin press the door light switch and dispense ice button at the same time and see if the motor bracket turns without the ice bin in place. It is possible you have ice in the bottom of the bin that is frozen and jamming the movement of the auger. If not the problem may be a defective auger motor=> WR60X10259 Auger-Motor
THere is a plastic "hub" at the back of the bucket which attaches to the auger. THE "hub" catches a "fork" like device at back of ice maker which turns. The "fork" turns and in turn is supposed to turn the auger. That plastic hub could be torn up, broken, jammed, or otherwise not working correctly. That is what is wrong with mine.
Hi, On GE refrigerators the motor is not quiet. Open your freezer, remove the ice bin, press the door switch, make sure it turns off the light, and then press the ice dispenser lever. The solenoid will click, which also opens the ice door and the auger motor will turn on and you can definitely hear it. If the motor runs then inspect the auger connection on the rear of the ice bin, its plastic and they break. On some models, like my GE Adora there is a switch just for the ice maker behind the ice bin. If you need more help let me know as with all long distance troubleshooting we try with the information we have. Thanks and Good Luck!
You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002
This is a common problem with this GE and "lookalike" models. The dispensers first break the front plastic drum that holds to the auger and eventually cracks the rear circular sleeve as well. Pieces from the drum usually fall off and are even dispensed with ice ... eventually the drum is damaged enough that the auger no longer operates. The motors on these units, however, continue to operate.
You can receive the replacement parts needed to make the ice maker auger operate again by visiting the GE parts website. A usual repair will run $40-60. Unfortunately, the design of the replacement drum has not changed, so be prepared for this to happen again.