Question about Compaq Audio card Sound Card

1 Answer

No sound card software

I've worked on my laptop. Just like changing the operating system. Now the problem is i've been able to manage the graphics software but the sound software is not supporting. The laptop has been gifted to me by my uncle. He is in Japan. And he has sent me the laptop from there. The laptop model is HP Compaq nx 6120. And its sound card's version is Realted AC'97 So I hope if any one has the solution about this or can tell me to get the software from any website from where I can download it . Thanx.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Compaq Master
  • 1,102 Answers

Control panel add new
then yes for installed and if driver shows in next window then high light then next and follow instructions
if none shows then next and choose from list
then select for sound video audio
or add new
highlight then next scroll and select type on left and model on right

Posted on Feb 04, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

NVIDIA + BenQ incorrect resolution

Hello try to renew the graphic driver from here:

Please choose the graphic card model in selection box.

Remember also to choose your windows system.

My advice is to uninstall all the the old software, before you install the new.

Try to change the screen resolution, when the installation is done.

Good luck

Mar 10, 2013 | Computers & Internet


Troubleshooting Laptop Sound Problems - No Audio Output


Can't hear any sound out of my laptop.

Diagnosis & Solution:

If you can't get any sound out of your laptop, the most likely cause is the volume being turned down or muted. Newer laptops monitor the external sound control so when the volume is turned up or down manually, the volume control in the operating system tracks right along with it. But with some laptops, especially those with external dial volume controls rather than toggles, the volume dials are independent of the software volume control and can't be monitored in software. In this case, if the volume dial is turned down on the outside of the laptop, the sound is turned off and nothing can be done in the operating system to change that. The only way to get the sound back is to turn up the external volume dial control.

If you have checked the external volume control on the laptop and the standard laptop volume slider in the operating system (the little speaker icon in Windows system tray) & you still can't get any sound out of the laptop, then the next step would be to check for any other software volume controls. Depending on the software installed and what you are trying to do, there may still be multiple volume controls and mixer panels scattered about the operating system. If the wrong channel is muted or turned down all the way in one of these independent controls, the laptop will not produce sound.

Most of the time, the first sign most laptop users get that their audio isn't working is the absence of operating system sounds, like the Windows rush on start up, or chimes with e-mail activity. Of course, these sounds can be turned off by design as well, through the Sounds option in Windows Control Panel. So, before looking at hardware problems, make sure these sounds are not turned off.

If you try to play an audio CD and the media player shows that the song is progressing but you can't get any sound out of the laptop speakers, odds are that the volume is turned down or muted. But it could also be due to an onboard sound hardware failure. If you are confident the volume is turned on in all possible locations and you've checked Windows Device Manager for a report of a hardware failure, try listening through headphones. If the headphones work, the wiring to the internal speakers has broken or come loose. Wiring failure is only likely if the speakers are in the lid and therefore wired through the hinges.

If you don't get any sound out of the headphones & you haven't missed a "mute" being checked off somewhere in software controls, then it really is a hardware failure. If the problem is with all sounds, including Windows chimes, internet radio, etc, then the problem is that the integrated sound processor has failed. In this case, unless the sound system is on a daughter card, it means the fix would require replacing the motherboard. But if the only thing you can't do is play audio CD's, then the problem is that the output from the DVD/CD player is muted or not getting to the amplification stage.

In modern laptops the DVD/CD players feature Digital Audio Extraction (DAE) which means that music CDs can be read digitally & the data passed to the built-in sound card or an external sound card replacement for processing, amplification then output. If there's a problem with the DVD/CD connector or if the wiring has been damaged, the music CD may get spun around without the sound making it to the sound card. The DAE output chip rarely fails on the CD/DVD drive, but the connector can fail. Make sure that digital playback is enabled in the properties tab of the drive in Device Manager.

You can replace your built-in laptop sound card with a PC card, with a USB sound card or USB speakers. These replacements make good workarounds if the integrated audio system fails. They also bring with them a whole new level of software with more volume controls, which are integrated with the existing operating system software. When shopping for replacement sound cards, keep in mind that USB solutions are much cheaper than PC cards. Also, when purchasing USB speakers to replace the laptop's sound system, don't buy speakers advertised as "USB powered". The "USB powered" speakers only draw their power from the USB port, they still need to be plugged into a regular audio jack to output any sound.

Please Vote for this Tip if you found it helpful.
M. Omran

on Nov 03, 2010 | Computers & Internet

1 Answer

Hi I hope you could help because I've ran out of options. My laptop is say there's no audio device installed. I know i have to use the Cd software it came with but i don't have the Cd is there...

1. Contact the manufactuer for the restore CD. it may have a cost but some manufactures will send you the CD free or will allow you to download the driver set from their site.
2. Go to the "device manager" to see if the sound card is working properly. check for updated sound card drivers. (See the helps menu to get to the device manager found usually in the "control panel"
3.Some sound cards are integrated with the mother board and can stop operating. Due to the sound card drivers at times.

Sep 07, 2011 | Computers & Internet

1 Answer

Hi there, i cant get any sound on my hp laptop. at all. since the time i've bought it. the vloume function is definitely not on mute and all other parameters seem normal.

Try this one
Go to your desktop and right-click on "my computer" icon and go to its properties
Here, go to "hardware" and the "device manager"

In the device manager, you are going to notice a list of components that are connected to your computer. Notice any yellow question mark or exclamation mark (especially on the sound component)
Then right-click on it and select "scan hardware changes" NOTE: If you do not find "scan for hardware changes" check it on the to panel. After that, right click again on the sound component and select "update" and this will will let your computer search for appropriate sound drivers that might have been lost.

If all this fails, then you should put the Operating System Cd in the drive and repair your system from the CD. If you try to repair with Windows 7, it has all the drivers you need i.e. Network, sound, Graphics etc.

Aug 19, 2011 | HP Sound Card

1 Answer

My graphics card is breaking up an i am getting the blue tinge in white areas. I have a 8730g can i change the graphics card or is it integrated

Your graphics are integrated:
What I suggest you do first is uninstall prior graphics software then, download the latest driver here:
Product Type Ge Force
Product Series: Ge Force 9M Series
Product: Ge Force 9300M GS
Choose your operating system, click on search, then download. Make sure to check your resoulution.

Aug 08, 2011 | Acer Computers & Internet

1 Answer

I've installed a diamond stealth s60 with ati radeon 7000 graphics card. I'm using a windows vista 32-bit operating system. My computer does not recognize the new hardware and I do not know how to...

if your computer came with a motherboard disc the sound drivers could be on it click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers Click start control panel administrive tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers hope this helps

May 29, 2011 | Diamond Multimedia Stealth S60 RADEON...

1 Answer

No sound from computer?

1. To play sound a PC needs a sound card. Just like to show graphics a PC needs a graphics card. This will enlighten you a bit more, if you're interested:

2. A driver is a special program that allows the operating systemmag-glass_10x10.gif to communicate with the hardware. Thus if the driver is corrupted or missing the operating system (Windows in your case) cannot communicate with the sound card. As for how to install it...

Before you try reinstalling the drivers, do the following: click Start, right click on My Computer, choose Properties, click on the Hardware tab and click on the Device Manager button there. The Device Manager window should open and there probably are some entries in the list which have a question mark as their icon or an exclamation sign as part of their icon. See anything like that?

May 31, 2010 | Computers & Internet

1 Answer

I uninstalled limewire off my acer a5g and now my sound doesnt work

Look at My PC - device manager - sound card. If it looks like yellow disclaimer, then reinstall the sound driver with all the complementary programs like sound manager etc. In any case reinstalling the driver must help. If not - delete the sound card device from system via device manager. Reboot the PC. The system will report You about the new device. Follow the on-screen instruction and it will install You all sound drivers. You'll see - it's easy.


Sep 13, 2009 | Computers & Internet

1 Answer

No sound

To get to device manager, open windows control panel. Double left click the System icon. Once the System Properties window opends click the Hardware tab & than click the Device Manager button. If this does not open at any point or you can not get there at all. Your operating system is damanged & you will need to reinstall it. Your system may be infected with a virus or worm. If it is, windows system restore is also infected & you can not use win system restore.
Run a full system virus scan with an "up to date scanner".
If you do not have a virus scanner you can download AGV's virus scanner for free. Click on this link:


Jan 04, 2009 | Dell Latitude C610 16MB ATI Mobility Video...

1 Answer

I have a problem in sound no sound in system. system is dell p4

Check device manager. Uninstall sound card .Scan for hardware changes or run cd.
Let me know how you make out.

Dec 06, 2007 | Dell /nVidia Ti4200 GeForce4 64MB w/TV Out...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18413 Answers

Alun Cox

Level 3 Expert

2678 Answers

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

568 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides