Question about Kenmore 44072 Front Load Washer

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New pump didn't fix error F21

I had an F21 error and replaced the pump. My Kenmore HE2 model 110.46462501 continues to have the same error. What should I try next?

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“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Posted on Sep 13, 2010

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1 Answer

He2 plus front load washer keeps showing F21 error code. I cleared the drain pump filter. Still displaying F21 how do i check to see if i need a new pump


Hello,

If you found a blockage in the pump screen restricting the drainage and it now drains fine but F21 is still there,the error code can be cleared by pushing the PAUSE/CANCEL 2 times within 2 seconds.
If after clearing the error code if it returns on the next wash cycle the pump will need to be replaced.

I hope this has helped you resolve your washer troubles,
Gene

Aug 05, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My machine will not finish load. it flashes the f21.. i unplug it it goes to 85 minutes. i reset it to rinse and spin. remove the 2nd rinse. sometimes it goes through sometimes it doesn't and goes back...


Hello,

The F21 error code is displayed when the water didn't drain in the normal time,the usual reason the washer did nto drain with in the normal time is because the filter screen on the pump is clogged. This tip i wrote will show ya how to take apart the washer and clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after


GENE

Mar 29, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Need part number for my kenmore he2 plus washer's drain pump. I need to replace it due to a continuing F21 error code msg


Sears has a fantastic part locator on line try that just surf the sears site you ll find it ,probalby even have a number to call just in case

Mar 09, 2011 | Kenmore HE2 Plus Front Load Washer

2 Answers

I got a F21 error, went through and pulled out the drain filter. And tried to start again continued getting F21 error. Bought a new water pump and still getting the F21, also backfilled some water into...


sounds like you have covered all the bases --- the next thing that I would try is to simply unplug the unit from the wall and let is sit for a minute or two and then plug back in. if this does not solve your F21 code, then I would say that the problem is at the sensor or main circuit board.
let me know if you need further help with this issue,

c...

Feb 03, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Got the F21 error, pulled off front panel and opened the drain, a split ring washer was in there. Not sure if its from the pump impeller, i noticed that the pump seems to be making noise. unplugged and...


if the pump is noisy,either something is in it or it's damaged and needs to be replaced.open the door and get the model number,call your parts store,give them the model number and they will give you the right pump.or you can send the model number to me and i can look it up for you.

Feb 01, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmore HE2 plus with error code F33 and F21. Washer is not fully spinning out and remains full of water at times and other times it does. What are the error codes and can it be fixed. Needs...


The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

CLICK HERE


Remember to disconnect power to the washer before attempting access.

Thanks for using FixYa&^%%$

Jan 08, 2011 | Kenmore HE2 Plus Front Load Washer

2 Answers

HE2 Plus front load washer keeps showing F21 error code. I cleared the drain pump filter. How do I check the pump and where is it located?


Check for the drain hoses(both sides of the pump) and check for a blockage,then check the pump for blockage,there should be 4 impellers on this pump and they can get broken off by coins and debris. This solution will fix your problem.

Mar 31, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

What is f21 on the kenmore he2


Hi,
"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you.
pls rate my suggestion....

Jun 24, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Error code for kenmore elite he2 plus


“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Dec 30, 2008 | Kenmore HE2 Plus Front Load Washer

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