Question about AT&T Blackberry Curve 8300 Smartphone

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Cannot delete an e-mail

I have an e-mail with a check mark beside it that will not delete.

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I had the same problem, but I found the solution on another thread. It worked for me. I am posting it here - hope it works for you too! Best Solution posted on Jan 25, 2009 cannot delete an e-mail - 4%20stars_w.png
noavatar_s.gif nanpalmero
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Rating: 85%, 1 votes
try going to options > security options > firewall then hit the BlackBerry button and hit Reset All Counts. Then do a battery pull.

Come find me on twitter as @nanpalmero

Thank you for rating this solution.

Posted on Feb 09, 2009

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How to delete more than 1 message at a time please on lg viewty please


go in inbox,then open options(down left button) then press mark/unmark then mark all messages you want to delete or if you want to delete all mark above first message ( square next where its written inbox) then press delete.

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I cannot get my phone to automatically down load my emails. I need to manually press sync in order to down load them. It use to down load automatically when ever I received a email, I am not sure what...


If your e-mail is configured using POP or IMAP, you may need to reconfigure the settings of your phone. Check the e-mail server and see if you have the copy of messages in your server, if you do, then delete the POP or IMAP e-mail account from the phone and then recreate it.

But if you don't the copy of e-mails on the server, do not delete the account and contact your e-mail provider and verify if there's an issue with synchronizing the e-mails.

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Dec 07, 2009 | Motorola Mobility Moto Q

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You can do a couple of things:
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Jul 10, 2009 | RIM BlackBerry 8800 Smartphone

1 Answer

My blackberry can send messages but i can't recieve them


If the customer is not getting the EDGE/GPRS in small case then search the network manually in the handset and then do a hard reboot.
If the customer able to send mails then tries to re-integrate the accounts and then send the service book to the customer. Once customer receives the service book then request to do a hard reboot.

If the customer is not able to send the mails then it will come back to him with a cross mark. Open that cross mark mails and you will get the error at the top of the mails. Read out the error and depending upon it does the troubleshooting

If the customer is using OWA account then we need to check the mail delivery location. If the mail delivery is in mailbox then we need to re-integrate the account and if the mail delivery is in the pst then change it to mailbox. Also check the total count of mails in the inbox should be less than 900.

If the above step don’t work then poll the account from the admin site and then send service book.

Finally if none of the steps works then raise ticket for BIS.

May 02, 2009 | RIM BlackBerry Pearl 8100

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Apr 04, 2009 | Samsung BlackJack II Smartphone

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you can use the MARK/UNMARK option


open the inbox >
while in list mode > tick options
on the option menu > tick Mark/Unmark
NO!! you don;t need to tick the messages one by one.. > on the top most line > tick the box beside the word INBOX
after ticking this > all message well be selected and then press delete >

the same step with OutBox/Sent Items/ etc

May 15, 2008 | LG KU990 Viewty

2 Answers

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1 Answer

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hi there

just opne the draft folder and press the e-mail you want to delete with stylus and select the option delete....this will solve your problem...

All the Best.

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1 Answer

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When you delete mail from a POP3 account...yahoo, aol, etc. It sends a request through mail watcher to delete it from your email account. I have the same problem too. It does not even actually go to trash or anything such as a recycle bin. The only suggestion I have is to delete the ones you do not need, and keep the ones you have to read later on the pc.

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