Question about Proscan 32LA30Q Television

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I GET NO PICTURE, AND I have put the tv in the shop. The lady tells me you do not answer her Fax mail. SHE send you fax but no one answer, her husband says you need the back light board. I bought the tv in January 21,09,as new,from Curcuit City here in Las Vegas,Nevada. Please help me. The place of repair is Gamma Electronics in Las Vegas.I would like for you to help them by answering, and sending the parts.Or you can send another tv to replacen the one I have now.

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  • mama584 Feb 04, 2009

    THIS TV IS STILL UNDER WARRANTY. THE PROBLEM IS YOU NEED TO ANSWER YOUR FAX.IT IS SITTING AT THE ELECTRONICS SHOP.Without a picture or the sound it is no good,I know Circut City is Out of Bussiness and the are the ones to tell me to checked the warranty and put it in the shop.

  • mama584 Feb 04, 2009

    THE CENTER IS ONE OF THE TOP SO YOU NEED TO STAND UP TO YOUR WARRANTY.

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7 Answers

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Call the better buisness bureau there where you live or in las vegas and tell them whats going on.they can help you get resolution to the problem or get you your monry back

Posted on Feb 04, 2009

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Circuit City is no longer honoring their warranty repair obligations, u must contact the factory customer service number and ask how u can get the TV repaired under the warranty, if u are out of the factory warranty then you must seek legal advice on how to pursue this matter, the dept of consumer affairs for your state can help u there.

Posted on Feb 04, 2009

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Please follow the below link>>

http://www.tvrepairpros.com/searchResults.php?state=NEVADA&zip=&radius=20

Posted on Feb 04, 2009

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This is a sight to help solve problems with equiptment we are not a repair center we answer qeutions that are asked to attempt a solution the repair shop is probably contacting another site hope this helps

Posted on Feb 04, 2009

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Hi and welcome to FixYa,

FixYa is a community of experts that provides technical information that leads to solution to technical problems. FixYa is not directly represent the service/support of any particular company/brand. A few suggestions:

  • inquire back from Gamma Electronics who the intended recipient of the fax message is;
  • is Gamma Electronics an authorized Service center of the brand of your TV (Proscan?);
  • you might be better off to contact Proscan direct or the dealer/store, the point of purchase.
Good luck and thank you for using FixYa.

Posted on Feb 04, 2009

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I suggest that you try another service centre in your area...

Posted on Feb 04, 2009

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Circuit City is not providing support anymore, see if there is a factory support number on the owner manual and warranty paper.

Posted on Feb 04, 2009

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