Question about Proscan 32LA30Q Television

7 Answers

I GET NO PICTURE, AND I have put the tv in the shop. The lady tells me you do not answer her Fax mail. SHE send you fax but no one answer, her husband says you need the back light board. I bought the tv in January 21,09,as new,from Curcuit City here in Las Vegas,Nevada. Please help me. The place of repair is Gamma Electronics in Las Vegas.I would like for you to help them by answering, and sending the parts.Or you can send another tv to replacen the one I have now.

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  • mama584 Feb 04, 2009

    THIS TV IS STILL UNDER WARRANTY. THE PROBLEM IS YOU NEED TO ANSWER YOUR FAX.IT IS SITTING AT THE ELECTRONICS SHOP.Without a picture or the sound it is no good,I know Circut City is Out of Bussiness and the are the ones to tell me to checked the warranty and put it in the shop.

  • mama584 Feb 04, 2009

    THE CENTER IS ONE OF THE TOP SO YOU NEED TO STAND UP TO YOUR WARRANTY.

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7 Answers

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Call the better buisness bureau there where you live or in las vegas and tell them whats going on.they can help you get resolution to the problem or get you your monry back

Posted on Feb 04, 2009

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Circuit City is no longer honoring their warranty repair obligations, u must contact the factory customer service number and ask how u can get the TV repaired under the warranty, if u are out of the factory warranty then you must seek legal advice on how to pursue this matter, the dept of consumer affairs for your state can help u there.

Posted on Feb 04, 2009

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Please follow the below link>>

http://www.tvrepairpros.com/searchResults.php?state=NEVADA&zip=&radius=20

Posted on Feb 04, 2009

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This is a sight to help solve problems with equiptment we are not a repair center we answer qeutions that are asked to attempt a solution the repair shop is probably contacting another site hope this helps

Posted on Feb 04, 2009

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Hi and welcome to FixYa,

FixYa is a community of experts that provides technical information that leads to solution to technical problems. FixYa is not directly represent the service/support of any particular company/brand. A few suggestions:

  • inquire back from Gamma Electronics who the intended recipient of the fax message is;
  • is Gamma Electronics an authorized Service center of the brand of your TV (Proscan?);
  • you might be better off to contact Proscan direct or the dealer/store, the point of purchase.
Good luck and thank you for using FixYa.

Posted on Feb 04, 2009

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I suggest that you try another service centre in your area...

Posted on Feb 04, 2009

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  • Proscan Master
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Circuit City is not providing support anymore, see if there is a factory support number on the owner manual and warranty paper.

Posted on Feb 04, 2009

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I cannot send. It tells me there is No Answer. Receiver tells me everything is ok on their end.


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Which port to use for fax???? sonyajohnsonrn@yahoo.com


Hi,

Followup the steps to setup the printer to send/receive fax.

Connect the phone line ( wire ) to Line 1 Ext at the back of printer port.
The connection is from the Phone socket to printer.


Press the Auto-Answer button on the front panel of the printer to enable automatic fax receiving.
If your no. of rings on voice mail or Answering machine is 4, you need to set 6 Rings to Answer on printer to receive the fax or else the printer will start accepting all the voice mail calls.

Press the Setup button on printer front panel
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Dec 02, 2010 | HP Photosmart C7280 Laser Printer

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I'm trying to receive a fax on the 7120 and i'm having a hard time figuring out which chords need to go where. can't find the manual.


Hi,

Followup the steps to setup the printer to send/receive fax.

Connect the phone line ( wire ) to Line 1 Ext at the back of printer port.
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Press the Auto-Answer button on the front panel of the printer to enable automatic fax receiving.
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Press the Setup button on printer front panel
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Dec 02, 2010 | HP OfficeJet 7120 All-In-One Printer

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We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
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You must answer every call yourself.
The Brother machine must be started manually
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For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
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Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Canot recieve fax


Try these settings ::>>

1.) Press Setup
2.) Select Fax Settings, then press OK
3.) Select Communication, then press OK

< under communication try these settings >
> DRD should be all
> ECM should be off
> V.34 should be off
> Rings to answer ( if you have an answering machine?
or a voice mail service either virtual or physical.,
check how many rings does it have before it picks up )
set your printers rings to answer about 2 rings higher than these devices.
> Auto answer on the control Panel of the printer should be on / enabled

Note ::>> If still cannot receive a fax? try to disconnect your voice mail or
answering machine to the line to Isolate Issue whether printer cannot receive
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Mar 28, 2009 | Epson Stylus CX9400 Photo Printer

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My boice mail picks up and I cannot receive faxes How can I fix this?


YOU NEED TO HAVE THE MACHINE ON FAX ONLY OR TAD WHICH STANDS FOR TELL ANSWERE DEVICE

Sep 13, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

CANNOT RECEIVE A FAX


Slim1234,
          A multitude of problems might cause receive problems, and the User's Guide has no "receive Problems" section under troubleshooting - so here goes:

        If I had to guess right off the bat, your problem is probably
that the FAX is in "FAX Storage" mode, and is out of memory.
In this mode, it will print FAXes until it runs out of memory.
See problem "g" below.

   a. Voice mail active on the line - if voice mail and FAX-2820 are
       set to answer the line on the same number of rings, there's
       no way to know which will answer first.

   b. Voice mail active on line - if voice mail is set to answer in
       fewer rings than the FAX, then the FAX will always lose
       (but you'll have no problems Xmitting).

   c. Call Waiting active on the line - the call waiting "boop" will
       kill incoming FAXes (and outgoing FAXes too, but your
       personnel will retry the outging ones until they succeed
       and you may only hear complaints about incoming FAXes).

   d. Your FAX-2820 is set to "Manual" or "External TAD" mode.
       Reset it to "FAX only" or "FAX/Tel" mode (depending on
       your office use of the FAX telephone line).
       How to do this: Menu/Set,0,1 <up/down to select mode>
                              press Menu/Set.
   NOTE: your LCD display tells you your receive mode:
       Mine says "Sleep 22:08 Fax", telling me I'm in "FAX only"
       mode, and its 10:08 PM.

   e. You've set the FAX to RING DELAY - if so, the FAX
       must win. Setting ring delay to 00 tells the FAX to answer
       the line silently (an advantage for a busy MD's office).
       How to change this: Menu/Set,2,1,1
       Ref: FAX-2820 User's Guide p.4-2

   f. You dont have a shared (FAX/human) line set to
     "Easy Receive"; if someone answers the call and
      Easy Receive is off, then they need to press START on
      the fax machine front panel or dial *51 and hang up.
      How to change it: Menu/Set,2,1,3
      REF: Fax-2820 User's Guide p. 4-2

  g. You may be set up for "FAX storage."  In this mode, received
      FAXes will be stored (and printed) until you run out of
      memory (quickly done on a Brother FAX-2820), then you
      get nada (but sending FAXes still works).
      How to reset this: Menu/Set,2,5,1 <up/down>
      REF: Fax-2820 User's Guide p.6-2

  h. You may have set up FAX forwarding.  In this mode, sending
      FAXes will work fine, but all incoming FAXes willl be sent
      to another telephone number.
      How to turn it off: Menu/Set,2,5,1 <up/down>

      If this laundry list of (sending OK, Receiving dead) scenarios
 doesn't resolve the problem, email your FAX number to me
and we'll do some cross-country FAX debugging.

                                  Dave in tech support
                                  amityjones71@gmail.com
P.S.
      The above features may have been set remotely by a
   nefarious (or somewhat knowledgeable) individual - remember
   that a little knowledge is a dangerous thing (even for
   FAXes). See (extensive) remote programming instructions
   on p.6-6 of the User's Manual.

        To print out the caller ID list - and possibly find out the
   source of the remote programming:
   Menu/Set,2,0,3 <up/down to "print report">, Menu/Set,
    Start, <Caller ID report prints>, Stop/Exit
   Ref: Brother Fax-2820 User's Guide p.A-3

Dec 20, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Set up


Make sure ECM is turned on. Do not turn on Junk Fax because you will most likely block other faxes.
If you really want the fax machine to work properly, you should connect it to a dedicated line.
You will be disappointed with performance if you try sharing it with other items on the same line.
Reasons, your fax line will be busy when your other functions are being used, and obviously you will miss faxes.
If you are taking a call or message when fax comes in, if the machine is made to give faxes first priority, you will be disconnetcted.
Also, which one do you want to set to pick up first?
The fax machine answers on a certain ammount of rings and so does Voice mail. Which has priority to you. DO you want to miss faxes for messages, or messages for faxes.
Set up vioce mail for 3 rings and fax for 4, then you miss the fax. Reverse it and you miss the message.
Just telling you, I have people call all the time for issues with faxes on the same lines with other items, Answering machines, credit card billers, other phones, etc etc etc.
Good luck. But putting multiple items on the same phone line is setting you up for disappointing performance. And it will not be the problem of the fax machine, It is designed to do what it is supposed to.
Just telling you the truth up front. If your faxes and messages are both important to you. You need a dedicated line for the fax.

Dec 05, 2007 | Brother IntelliFax-2820 Laser Fax

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