Question about Vtech i5807 (735078006394) Cordless Expansion Handset

1 Answer

Can put in base id

I just bought a vtech i5867 with extra handsets i5807 cannot get the extra handsets to find base My base id has alpha in it and when I try to enter the id it will only let me put in numerical how do I put in alphas to be able to punch in the id's on handsets. I've try everything I can think off. HELP i have 3 extra sets I cant program with the base id
Diane

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  • talley713 Feb 04, 2009

    I tried this it will not register the new handsets my old vtech did this but this one wont

  • talley713 Feb 04, 2009

    Sorry I was definitley looking at the wrong # I cant believe I was that stupid. By the way my manual does say there might be alpha's in the base id Thanks For your time

    Diane

  • Mark Egan May 11, 2010

    Are you certain your looking at the base ID correctly? The manual does not say anything about alpha characters for the base ID, which is on the bottom of the base unit.

    Look at it again, and reply it back to me so I can take a look.

  • Mark Egan May 11, 2010

    Don't you just take the extra handsets and put them in the base base (not the remote base), one by one, and they will register?

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Did you try this (from the i5801 manual) -

To register a handset to the base, follow these steps:

Step 1: If ENTER BASE ID is displayed on the handset, proceed to the next step; if not, press MENU on the handset, then press ▼ until REGISTER is highlighted; now press OK.

Step 2: Locate the 15-digit Base ID number by pressing, at the base: MENU, then press until DISPLAY BASE-ID is highlighted, then press OK.

Step 3: Carefully enter this number using the handset dialpad. If you make a mistake, press to backspace. When finished, press OK.

In a few moments, the handset will be assigned a number (1-6). This will be the lowest available number in the sequence not previously assigned to another system handset.

Step 4: Repeat the procedure for any other unregistered system handsets.

Reply back if you have success. The Base ID is not from the bottom of the base unit, but is something you get by following Step 2 above.

Posted on Feb 04, 2009

  • Mark Egan Feb 04, 2009

    Hey,

    Stupid is only something that we can grow from, and sometimes it takes talking it out with someone to come to a conclusion.

    Thanks for the FixYa, and let me know if I can help you again anytime.


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