Question about Tomtom ONE GPS Receiver

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Operating my Device via PC

When I connect my One XL to the pc and click on Operate my One XL I get an error message advising that this function is not yet supported for your TomTom device or operating system. How can I set my security code on my device if it wont connect. Same problem on my TomTom ONE 125. Submitted a question to TomTom, awaiting reply. Running windows xp SP3 on my pc. I was glad I would be able to send addresses directly from Google Maps to the GPS, but that isn't the case with this issue.

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  • Speedcult Feb 07, 2009

    I just bought 2 of the TomTom One 125's and am having the same issue as I wanted to enable the PIN and it will not allow me to operate from PC.

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Try 2.6.2.1586 of the TomTom Home software. This is the latest build. I initially had problems operating my TomTom ONE 125 and this has been resolved with the latest update.

Good luck!

Posted on May 28, 2009

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You don't need anything stupid like the girl before me said.
u gotta download tt home 2.5 b/c tt home 2.6 has so many bugs

Posted on May 05, 2009

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Use paper clip to reset unit,google this ,it tells you how

Posted on Feb 04, 2009

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1 Answer

How do I update my device


Step 1 Connect the TomTom One XL to your PC using the receiver's USB Cable.
Step 2 Launch the TomTom Home software on your PC and log in to your account.
Step 3 Click "Tools" and select "Use Latest Map Guarantee" to begin the update.

Feb 19, 2016 | Tomtom One XL GPS Receiver

2 Answers

Keeps going to no maps found. will not go any further


Hi, For this problem first reset the GPS device. Check the battery also. If it doesn't help then you have to reload the software of the device. Then upload the maps again. You may need a firmware update for the device.

Sep 09, 2011 | Tomtom One XL GPS Receiver

1 Answer

Operating instructions for a tomtom via160


Glad to HELP YOU!

Usually you have to FULLY CHARGE the device before you operate it. To do so you have to connect TomTom Via 1xx that you have to your PC/notebook using the USB cable.
When these operation is finished you may use your device.
First you have to let the TomTom device detect and communicate with the satellites; on a COLD START it might take up to 50 seconds to establish the protocol on the GPS part of your Via 180. Then you have to go to SETTING and to input you data like time zone, hour format, distance format, sort of roads to avoid and sort of roads to use and so on.
Once you were done - you will be ready to navigate.
HERE you have a very useful video about how to operate the device and HERE you have a demo video straight from the official website of TomTom.

My best wishes!

Mar 20, 2011 | GPS Devices

2 Answers

My garmin350 will lose satilite connection


The operating system has nothing to do with this issue. This is a well known problem caused by a failed/intermittent part on the GPS receiver board, located in the flip-up antenna assembly. I've repaired hundreds of these boards. Please see this link for more info:

http://www.sharc.net/gps_antenna_repair.htm

- Jim

Apr 17, 2010 | Garmin Nuvi 350 Car GPS Receiver

3 Answers

Password issues with tom tom one xl


I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.

1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other)
2a. Click "Manage my ONE XL"
2b. Click "Items on device" tag.
3. Now you can see all of the data in your device and click "Applications".
4. Click inside the check box and click "Copy items to computer".
(This step is back up for just incase)
5. After Backing up your applications, then Click "Applications" check box and click "Remove from device".
6. After removing applications, unplug from computer and switch off ONE XL.
7. Connect ONE XL and computer again and switch on your ONE XL.
8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.)
9. After installation completed, your device looks like newly come out from the factory.
10. Set up Language, Time, and so on and ready to use.

Enjoy it
Austin Tan

Feb 10, 2009 | Tomtom One XL GPS Receiver

1 Answer

I have red x flashing have tried to reset think it;s frozen


On your device you may have a corrupt file that is causing the issues that you are experiencing. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

* IMPORTANT *
If you have any issues with copying the contents of the TomTom to your PC and back again, please let us know and state what error messages, if any, that there are.
Please reply back with the details of what happens.

Jan 10, 2009 | Tomtom ONE GPS Receiver

2 Answers

Tom Tom 720 won't back up and falters during operations


You have to make a manual back up of the device. Make a new folder on your desk top. Connect your device to your PC and turn it on. Go to my computer and look for tom tom storage device and open it. You will see all the folders that is in your tom tom. Copy and paste just the yellow ones into the new folder. When you have done this you can know reformat your device. Do this by right clicking on the tom tom logo (in my computer). Click fat 32 (full format). This will wipe everything off. Disconnect your device, you will see a red cross on the screen. reset the device with a paper clip (hold in for 30 sec) You will still see the red cross. connect back up to PC and install the latest application of to tom home on to the device. From here you can go to add maps ect, and put your maps back on the device. Tom tom home will give you all the updates your device will be missing. You will only need the maps so don't worry if you can not copy all folders (for whatever reason) you can get everything you need as well as free updates for free via tom tom home. Its only the maps you have to pay for.

Nov 23, 2008 | Tomtom GO 720 GPS Receiver

4 Answers

Operating my Device via PC


can you try another computer with different operating system on it?

May 28, 2008 | Tomtom One XL GPS Receiver

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