Question about Microsoft Office Professional 2007 Full Version for PC

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Hyperlinks don't work in Outlook 2007

I recently installed Outlook but I can't get links to the Internet that are embedded in e-mails to work. I'm usually told to Click to follow link. When I do that, I get a message that says General failure. The URL was (fill in blank). Application not found.

I tried a solution I found on this site and it seemed to work for a few of the Run directives, but I got ''entry point not found'' for one (mshtml.dll) and Return Code 0x8002801c for the other (shdocvw.dll).

Can anyone help? Thanks in advance

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  • Peter Osborne Feb 04, 2009

    Terrific solution! My system doesn't have a Reset Web Settings dialog box, but I did the rest of this and I now have connectivity! Thanks.

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I have something for you to try:

  1. Click Start, point to Settings and then click Control Panel.
  2. Double-click to open Internet Options.
  3. On the Programs tab, ensure that Internet Explorer should check to see whether it is the default browser is enabled.
  4. Click Reset Web Settings.
  5. In the Reset Web Settings dialog box, click to clear the Also reset my home page check box.
  6. Click Yes, click OK, and then click OK again to apply the settings and close the dialog boxes.
  7. Click Start, and then click Run.
  8. In the Run dialog type regsvr32 urlmon.dll, and then click OK.
  9. Click OK to acknowledge the success of the Urlmon.dll registration.
Let me know if this fixes your issue.

Posted on Feb 04, 2009

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This may be caused by Chrome or google toolbar. I created a registry file to replace entries broken by Google...

Here are the regfile details:

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Classes\.htm]
@="htmlfile"
[HKEY_CURRENT_USER\Software\Classes\.html]
@="htmlfile"
[HKEY_CURRENT_USER\Software\Classes\.shtml]
@="htmlfile"

This has resolved every user web link issue thus far (about 20 users over past year).

Cheers,

Danny Cox

Posted on Nov 08, 2012

  • Danny Cox Nov 08, 2012

    This may be caused by Chrome or google toolbar. I created a registry file to replace entries broken by Google...

    Here are the regfile details:

    Windows Registry Editor Version 5.00
    [HKEY_CURRENT_USER\Software\Classes\.htm]
    @="htmlfile"
    [HKEY_CURRENT_USER\Software\Classes\.html]
    @="htmlfile"
    [HKEY_CURRENT_USER\Software\Classes\.shtml]
    @="htmlfile"

    This has resolved every user web link issue thus far (about 20 users over past year).

    Cheers,

    Danny Cox

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reregister-dll_300x154_23fc582bab296271059a0d070fdd0fcf.jpg
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dll-success.png
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You might find the answer to your question here:
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