Question about Toshiba SD-3990 DVD Player

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DVD player won't play DVD, says "load"

I have a Toshiba SD3990 player. When I try to play a DVD, the player just reads "load". I have tried several DVDs that have been previously played on this machine and the same statement appears. What can I do to fix this?

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The unit can recognize that a disc has been loaded but can not read the contents. This can be as simple as a dirty lens or more drastic like failing optics. Try cleaning the lens using a cotton swab and alcohol. If that fails to correct the problem and a music CD will play OK, then the optics are failing. DVDs require more laser power to read than a music CD.

Dan

Posted on Feb 04, 2009

  • ektakrome Aug 27, 2010

    I thought this was my problem too. But after messing around with it for a while. I realized that it had a DVD stuck inside it, well it finally came out with another DVD under it. And Now is working perfectly again. YEAH!

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