EVERY TIME I PUSH PRINT AN ERROR POPS UP (THE PRINTER CANNOT COMMUNICATE WITH COMPUTER)IT TELLS ME TO TRY SOME THINGS I TRYED EVERY THING IT TOLD ME TO DO AND IT STILL WONT WORK WHAT COULD BE THE PROBLEM??????my lexmaek 1185 doesot print everything is set up in the right way it says my printer is offline
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Re: PRINTER WONT PRINT
Generally, this is an indication of a problem with the printer driver.
Things to do:
Ensure the printer is on and ON-Line
Ensure the printer cable is properly connected to both the printer and computer.
If those do not resolve, then unplug the usb cable from the computer and power off the printer. Next uninstall the printer driver from Control Panel Printers and uninstall and lexmark software in add/remove programs, then reboot the computer.
After rebooting, download the latest printer driver from the lexmark site. Run the driver install, and when prompted, connect the USB cable and power on the printer and finish the printer installation.
Once completed, reboot and ensure the printer functions.
If that fails to resolve, post any error messages "Word for Word" and any messages on the LCD of the printer so we can give further advice
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Suspect communication error. Try different cable between computer and printer.
Try alternative computer.
After telling computer to print avoid any other activity on computer.
Make sure printer and computer are powered on the same receptacle with ground plug.
Are you able to make a copy using the copy button on the printer operator panel? If not, try to reseat your cartridges into the cartridge carrier. If yes, then the problem could be due to a communication failure between the printer and your computer.
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug your printer into the power source to reset it. When the printer turns on, reconnect it your computer. Try to print again.
You can also try to re-install the printer driver on your computer to repair any possible corrupted files necessary for printer communication and processes.
Have you tried to reinstall the old cartidge to see if it would give a different problem ( light print ect.) if not try that. If the problem stays and you just can't communicate with the printer try rebooting you computer or go to www.hp.com/support to download a new print driver. I hope this helps you.
Most of the time the "problem communicating with the printer" message pops up on Lexmark X1185 series when the driver gets corrupted. The best fix for this issue would be to uninstall the software first. Try connecting the USB to a different USB port (Please avoid using USB hubs, if any) and then reinstall the software. This should normally fix the printer communication issues!