Question about Lexmark JetPrinter X1185 All-In-One InkJet

3 Answers

PRINTER WONT PRINT

EVERY TIME I PUSH PRINT AN ERROR POPS UP (THE PRINTER CANNOT COMMUNICATE WITH COMPUTER)IT TELLS ME TO TRY SOME THINGS I TRYED EVERY THING IT TOLD ME TO DO AND IT STILL WONT WORK WHAT COULD BE THE PROBLEM??????my lexmaek 1185 doesot print everything is set up in the right way it says my printer is offline

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Hi and welcome to FixYa,

A couple of ideas to consider/try:

  • check/replace the cable;
  • verify the PORT setting inside the PRINTER PROPERTIES;
  • right click on the Lexmark Printer Icon and enable/click on ONLINE;
  • re-install the Lexmark drivers. Prior to this, un-install, temporarily dis-able antivirus and reboot. Plug only the connector/cable when instructed. Follow all on-screen instructions.
Good luck and thank you for using FixYa.

Posted on Feb 04, 2009

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Generally, this is an indication of a problem with the printer driver.

Things to do:

Ensure the printer is on and ON-Line
Ensure the printer cable is properly connected to both the printer and computer.
If those do not resolve, then unplug the usb cable from the computer and power off the printer. Next uninstall the printer driver from Control Panel Printers and uninstall and lexmark software in add/remove programs, then reboot the computer.

After rebooting, download the latest printer driver from the lexmark site. Run the driver install, and when prompted, connect the USB cable and power on the printer and finish the printer installation.

Once completed, reboot and ensure the printer functions.

If that fails to resolve, post any error messages "Word for Word" and any messages on the LCD of the printer so we can give further advice

Posted on Feb 03, 2009

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Did you try reinstalling the driver for the printer?

Posted on Feb 03, 2009

  • Legin Varghese
    Legin Varghese Feb 03, 2009

    If you connected it to USB before installing the software, then you did
    it wrong. With USB printers/scanners/devices, you need to install the
    software then connect the printer or device to the computer via USB
    cable.

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