Question about HP Photosmart 2575 All-In-One InkJet Printer

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Computer will not recognize printer

My printer would always be there for printing. Now my computer will always say "printer off line" . I have downloaded the disk that came with the printer, many times. I do not even know how to use the printer "off Line" I am 66 yrs. old and this is very frustrating. can you help me? Sometimes when I turn my computer on I have no problem with printer. More often than not it will be off line even though I am connected to the internet.

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Please try this. on your desktop

1. go to start -> settings -> printers and faxes.
2. select your printer and right-click on it.
3. The the menu popup click on USE PRINTER ONLINE.

i hope this helps.

Posted on Feb 04, 2009

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