Question about Whirlpool 24 in. GU1200XT Built-in Dishwasher

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Dishwasher does not clean items on top shelf.

I have a Whirlpool Gold Model GU1200XTL02. The washercleans the bottom fine. It appears that the sprayer is engaging in the back of the washer, but I can't tell if water is actually coming thru the sprayer.

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  • Anonymous Feb 04, 2009

    Same problem, hopefully someone here can help/give suggestions?

  • bomabardy Feb 22, 2009

    My 1200 has the same problem of not cleaning top rack of dishes.

  • lounmary3 Feb 22, 2009

    We have the same problem with our Whirlpool dishwasher. It cleans the bottom dishes, but not the top rack. And it does'nt clean all the dishes like it used to. I have not solved the problem yet, but I will !! I will let you know when I do !! Lou Davis Colbert, WA.

  • Jeff Wakeman Feb 23, 2009

    My Problem was the empeller had come loose . My warrenty covered mine.

  • teachertanya Mar 12, 2009

    We are having the same problem! We have 5 kids and glasses piling up on the counters. Help!

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  • 38 Answers

Check the upper spray arm holes for debris that may be plugging up the spray arm. If clean remove the lower spray arm and filter screen and clean out any debris in the sump.

Posted on Feb 23, 2009

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1 Answer

The sprayer on the roof inside of my dishwasher does not work. My dishes on the top shelf are stll dirty after a complete cycle wether on normal or pots & pans. I have the whirlpool Gold Quiet Partner...


I'd look at the "spray holes" on the sprayer to ensure no clogs.
Next, ensure tube at the back (if I'm thinking of the correct model) of the top shelf meets with the spout sticking out of the baqck wall of the washer.

Jul 17, 2011 | Whirlpool Dishwashers

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Top rack - glasses etc... not getting clean - bottom rack and utensils seem fine?


There is a pipe/tube that runs up the back of the inside of your dishwasher. This provides water for the top spray arm. The spray arm has a feeder tube that covers the pipe in the back. If for some reason the feeder tube has come dislodged, the water just drips back down into the dishwasher, never touching your upper shelf. My kids used to jam cutting boards and other large items into the lower shelf and in so doing, would dislodge the upper spray arm feeder tube. Just pull out the upper shelf and check to see that the tube is in the correct position. This should solve the problem.
If not, then the spray arm may have debris in it that keeps the water from being forced through the jets. You'll need to flush the arm with the spray attachment on your kitchen sink. I sometimes use tweezers or a toothpick to dislodge bits of peelings, paper, or bone that manage to get into the sprayer arm.
I hope one of these tips helps. If it does,please come back to fixya and rate my answer.

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Make sure the water sprayers are not clogged. It may just be a good idea to get new sprayers and they are easy to install.

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http://www.kitchenaid.com/assets/pdfs/product/ZUSECARE/8573754.pdf
I know this isnt the same model, they dont carry your manual as of yet. But it does have some suggestions to look at on page 17. I had the same problem and I looked really carefully and found my sprayer arm was blocked. I cleaned it out and havent had a problem with it again. I do check it regular now.

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Our whirpool dishwasher seems to be cleaning the dishes here and there, missing some. The top shelf of the dishwasher does not seem to be cleaning at all. Also the soap dispenser does not seem to be quite...


This sounds more like the sprayer arm isn't rotating freely.
Open the dishwasher and pull the bottom tray forward (remove it if you like)

Reach in and try to rotate the sprayer arm. It should move freely. If you give it a quick flick, it should spin around at least one full revolution before coming to a stop.

Sometimes these become blocked by dishes or plastic bags in the bottom of the dishwasher, other times they simply wear out and you'll need to replace the arm assembly. When I replaced this for our GE dishwasher this spring, the total cost was around $38 for the parts. The replacement took less than 5 minutes, with no tools.

If you want help tracking down replacement part numbers or a source to buy them, comment back here and I'll google them up for you.

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Take out the top spinner and clean it thoroughly with descaler and degreaser / very hot soapy water. Soak it for a while and it will work wonders. Put it back in the machine and it will work like new.

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You need to clean the jets on the machine arm with an old toothbrush etc... then clean out the debris filter on the bottom of the tub near the dryer bar. The calcification in the little jet areas causes this problem. This should help.

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Is the top sprayer clean and not clogged so that the water can flow through? The top may not be functioning properly.

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After some experience with our own fdw60 with the same problem, we now put all pots and pans on the top rack. Putting them on the bottm appears to stop the clean water rinse reaching the top rack. All washes since have been ok.

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