Synchronizing dsl failure with speedtouch 330 on Vista
I have a pc running XP and a speedtouch 330 modem that works fine. When I connect it to my Vista PC with the Vista drivers installed the installation gets as far as entering my user name and password and then goes to "dsl synchronizing" which then fails. The icon in the task bar says that the usb is not connected but the modem has two green lights. Any suggestions on what to try next?
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if you are using speed touch 330 usb modem configuration is like this...
install modem drivers this would installmodem drivers.
then go to start, programs speed touch>> then selest Speed touch USB then it would give you a pop up for dial up connection, click on properties, then click on configure here you can change the speed. else go back chcek username and password and dial. should be able to connect. If you need anyother information other than this please go to speedtouch.com
usually with the speedtouch 330s they initally did not like vista, there was a patch that you can get from the speedtouch website, if you can not get the drivers to transfer onto your flash drive, put them onto a cd, or another suggestion is contact your ISP, they may be able to provide you with a new disk or if not push them to get a new modem, say yours has packed up, sounds like either Tiscali, or Homechoice i think that they used them modems, if you threaten to cancel your contract they will bend over backwards for you, lol
Contacted the company who gave the good advice of changing the DPI settings and also showed us 2 different ways of how to do it. For anyone who has the same problem try right clicking the desktop and click on personalise, adjust font size to default and save,. Alternatively click start, control panel, appearance & themes, change screen resolution, settings, advanced, DPI to normal 96 DPI and save. Thanks for your help we will always check this site if problems in future.
Connect your wireless modem router
Sign on to AOL.
Download the AOL Easy Installer for Thomson 576 Wireless Modem Router.
When prompted to save the file to a location select an appropriate place (desktop is a good example).
Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe
This will launch the modem router installer and show the "Welcome" screen.
Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button.
Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue.
Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc.
If you require additional DSL filters, order online at AOL Keyword Broadband Extras.
Ensure to use AOL 8.0 or above.
The AOL account to be used for the modem router set up must be a General (18+) account.
This installer is not supported with a modem router containing beta firmware.