Question about Creative Labs Creative Technology Zen MP3 Player

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Jammed Creative Zen Mozain when FM radio is idle

I just bought a creative zen mozaic couple of day ago.. i realized when i turned on the fm radio, turn it off by getting back to the menu and left it idle, it would jam or frozen for the next 9-10 hours. it would jam by displaying the last radio channel i turned to. can somebody help me? tq

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Click Here for Creative Software and manual

You may need to reinstall the firmware on your Zen to get it working properly again. The above link will take you to the creative website and the exact page you need for your software and manual downloads.

Posted on May 15, 2009

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I can't find A manual for my Creative Zen Mozaic


Hello,

All support for Creative Zen Mozaic is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

After selecting a download you'll have to scroll down and AGREE.

There's a Quickstart User Guide link near the player's picture: select the Quickstart front and back page for this short guide.

For a manual go for a dowload of the latest Starter Pack:
Download the execute file "ZENMozaic_PCApp_E6_1_16_02.exe".
Install Creative Centrale: double click the execute file.

After installation there's a user guide with the name manual.chm under
"Hard Drive location for programs", e.g. C:\Program Files\Creative\Creative ZEN Mozaic.
The manual can also be opened from start > All programs > Creative > Creative ZEN Mozaic > Creative ZEN Mozaic User's Guide.

Apr 12, 2010 | Creative Labs Zen V MP3 Player

1 Answer

I turn on my creative mozaic and it goes to a recovery menu.


Support for Zen Mozaic:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

The player entered recovery mode:
Link to this item (Called: Solution ID: 64004):
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=377,e=0000000000459562809,k=9142,sxi=12,case=obj(64004),kb=ww_english_add,varset=ws:http://uk.europe.creative.com

It is possible that the reset pin is stuck/activated and
you pushed on the play/pause button while switching the player on.

A clean up and reboot, in this sequence, will not erase the data on the
player.

Sep 20, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My zen moziac 300 won't turn on


Support for EZ300:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=231&subCatName=MIDI+Keyboards&prodID=18430&prodName=ZEN+Mozaic+EZ300
1. Have the player charged.
2. Push the resetbutton on the left side with a paperclip.
3. When this not solves the problem perform the "mp3 recovery tool" [Note: first back up the data content of the player]:
http://www.creative.com/mp3playerrecoverytool/

Aug 21, 2009 | Creative Technology ZEN Mozaic EZ300 MP3...

1 Answer

Zen mp3 screen frozen


support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

Jul 14, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Hi my name is cristina I have a little problem with me creative zen mozaic lx, I lost the cd of instructions. and i don´t know how to use the speaker or put videos on. even i dont know haw to used.. i...


  1. The Standard Mozaic has an FM Tuner and a Built in Speaker, while the LX has neither.
support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

for instructions click the "Quickstart User Guide" to download the quickstart manuals, back and front sheet, in pdf-format
( just agree to the license agreement )

Jun 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Need a manual or instructions how to operate it


-------------------
experimental status
-------------------
ZEN mozaic player 2 GB
firmware 1.03
ZEN attached to USB 2.0
Windows XP SP2
Message "do not disconnect"
ZEN is not being recognized
Check ZEN memory setting
Memory ZEN is set to 0 in MENU>Etras>removable disk
Memory ZEN should be changed to maximum 1.5 GB
ZEN is recognized now
ZEN is ready to do the format command
ZEN can be written to for a maximum of 0.5 GB [internal memory !]
ALERT ! This 0.5 GB is the internal memory
The files written to the internal memory will be erased after
disconnecting !
-------------
access status
-------------
NO ACCES TO MY ZEN ?
1) Get access to ZEN by setting disk memory to maximum
in MENU>Etras>removable disk
2) ZEN should be recognized now
-------------
format status
-------------
1) FORMAT the disk
After formatting !
SET BACK YOUR disk memory capacity to zero [ 0 ]
for fully recovering the disk capacity
---------------------
files presence status
---------------------
FILES NOT PRESENT AFTER DISCONNECTING ?
SET BACK YOUR disk memory capacity to zero [ 0 ]
- When set to zero you can use the full memory for
writing files to the player !
- When keeping the memory set to maximum you're using
the internal memory and written files are not saved
after disconnecting
--------------------------------
updating + files presence status
--------------------------------
UPDATING FIRMWARE ZEN MOZAIC = MAKING STANDARD MAPS
1) download the firmware that is suited for your computer
Operating System and your type of player from "CREATIVE"
2) Connect player to USB 2.0
and update with the firmware-update
3) Wait until the update is fully completed
4) After the update disconnect the player
5) Connect to USB 2.0 again
6) Check for the presence of the STANDARD MAPS for Music,
Pictures and Video
7) Files can be written into the STANDARD MAPS
8) Written files should be present after disconnecting
9) Files ready for mobile playing on ZEN mozaic now
--------------------------------------------------------
CREATIVE support site for fimware / software / userguide
--------------------------------------------------------
SUPPORT FOR ZEN MOZAIC ON THE INTERNET
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

May 10, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

Cant figure out a few things on my Zen mozaic lx 4gb mp3 player


u have the strip down one
regular mozaic have radio and speakers
Lx version doesnt

Feb 16, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My Creative Zen Mozaic 4gb mp3 player did not come with a fm radio.


I have one too. Only selected models come with fm radio and Speakers. If you want the fm radio you would have to take it back and get another one. (They cost more)

Oct 03, 2008 | Audio Players & Recorders

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