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Hello,I would get back to where you purchased the batteries and go from there.Take the charger also to ask them to test it,also keep the old batteries as they are as you say.Still okay.Take care and I hope this helped you.Colin
I assume you have deep cycle Gel or AGM batteries. Looks like you did not break in your batteries properly. It takes 5-6 full charges to get them up to 100%. Many experts say that you should never unplug your power chair and to always store it disconnected with a full charge, in a warm place.
have the batteries checked, there are two gel cell 12 volt batteries, that if one or both will not hold a charge, they will fail on incline as the load on the chair is greater going up hill. Test this out by trying a hill near your house. I had to change one of the batteries in another model Pride that my wife uses for the same problem. The one battery would not hold a charge.
Its unusual for a charger that was working to stop working because you replaced the batteries. Does your chair operate correctly with the new batteries? If so then I would check the connection of the on-board charger at the controller box located in the front base section ahead of the batteries. Trace the cable from the charger to the controller and make sure it didn't come unplugged from the controller. Your red light on the charger would still light up but you would never charge the batteries. Now if you can locate an off board charger (borrow from a friend or neighbor that has one or borrow one from your local provider) plug it in the charger port located under the front of the joystick and see if the batteries will get fully charged that way. If you can't find any cable problems with the on-board charger and the off-board charger charges the batteries then there is a problem with the on-board charger or the charging system through the controller. It would be cheaper to purchase an off-board charger if the borrowed one works than try to replace the on-board charger. Hope this helps