New control board took two weeks. F&P neglected to tell repair firm that new drain pump would be much longer. It is now four weeks and counting. F&P Customer Care says parts are almost always in stock and ship out the next day from California. Just as I received this nice soothing email, the repair firm called and said F&P told them the end of next week at the soonest. I think F&Ps business plan is "Sell it and forget it". Posted by PJFinMd
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Hello. Ok...after studying the service manual/exploded parts diagram, it sounds like you have a defective main control board. Is the unit draining all the water out? You said "they replaced a cracked housing"--exactly what was replaced--the tub, or drain pump? Did the service folks *function test* the machine after the repair to make sure it actually worked properly? If the unit *is* draining out all the water, then I would suspect the control board because it holds the program which tells the washer what to do and for how long. Did you have a power outage recently(3-4 weeks before the problem presented itself)? If so, the main board could have been damaged and the program corrupted by the current surge when power was restored. Here are some part numbers for different components:
137006085 for the control panel board
137108100 for drain pump
There is an error for the main control board in the service manual--I have checked in numerous places for the part number but have been unable to locate it--this unit, to troubleshoot, is INVOLVED and I recommend calling for service--or re-calling the service folks who repaired it originally. I hope I helped you!
We had a 1980's wall type oven that would not control the heat any longer. It had an electronic digital control board , the clock worked fine. To replace the oven new was like $700. We had a Sears repair guy come and he said to use the internet to find a replacement control board. After extensive research using the numbers on the board itself I found a company in Canada that does repairs, (there were a couple of companies offering this service, I can't remember why I picked the Canadian company) they explained that using a new replacement may just give you another board with the same weakness built in. This made sense to me so I took a chance and mailed them the board (shipping to Canada was a bit high) got it back in a couple of weeks, took 5 minutes to re-install and its working great. The repair was just under $140 plus shipping.
The noise coming from underneath is symptom of a problem with drain pump or drain line.
The standard procedure consists in accessing the drain filter to check if it is blocked, then testing drain pump. Most of the time the noise is caused by blockage at drain filter. In some case the pump is gone.
The control panel gets replaced only after checking drain filter, testing drain pump and also after testing the water pressure switch that determines when to start or stop the pump.
ok i can pretty much tell u your exact problem, fisher and paykel top loader washers have this annoying problem that is when/if the drain pump shorts out (not blocked shorting means its dead you need a new one) the current supplied from the control board can backfeed and destroy the control board, unfortunatly quite a common problem for F+P when or if the drain pump shorts to take out the main board, depending on repairer and model of your washer your looking at around 300 bucks roughly including parts labour and what not, i quoted up same parts last week and it came to round 400 but thats for for a top model intuitive design, hope this helped
Start checking that water level is OK. If water level is stuck, the machine will keep draining forever. Check that wiring to pump has no contact to ground. If the pumpwiring is fine then it can be wiring to timer control or timer control board. Test and repairs must be done by qualified pesonnel.
Check the water level first, that is the most common cause for this problem.
Enter the model number on one of two websites below to get parts and diagrams for your appliance:
Hi just went through the same thing... so you can tell if it is the pump take off back support... run it through a cycle and when it drains you will notice the pump turn on and if the water is leaking from the middle of pump the housing is worn out. You can get the part from appliance desk. Equator sold all of the repair stuff to them . email@example.com ask for Garry don't be suprised if the part is backordered from Italy. It took me 6 weeks to get my part. Good luck happy new year