Question about SanDisk Sansa e250 MP3 Player

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Freezes on SanDisk Sansa screen

I have a SanDisk 2GB mp4 player that says FUZE as the model. I went to charge it on my computer and it came up on my computer that the USB doesn't recognize the unit. I turned it on and it stays frozen on the initial screen. Not enough space for music DBM Please free 90MB, appears after about 2 minutes, then the screen goes blank. The thing is, after hooking the USB up, I can pull up the information on my Sansa Media Converter (which now takes about 2 minutes to come up because of the USB error) and it says I have 422MB available on the memory. This only occurs when the micro memory card is installed. When there's no card, it doesn't recognize the device at all.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 14, 2009

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Can i play SanDisk Sansa Fuze 2GB MP3 Player while charging


It depends. What's charging it?

If it's connected to a computer's USB port, then no, you can't listen to it.

If it's connected to a USB charger, such as you might find for cell phones, then yes, you can listen to it.

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Mine did the exact same thing, (Even the going to bed thing) I'm glad you posted your question. Incidentally enough after trying to turn-off and on for ten minutes, I pressed all the buttons a whole bunch to show it my frustration.....then it worked. (?) I don't know why, but I think that the computer going into hibernation or shutting off affected it.

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Hi,

it seems that your player are corrupted.
it means some of your file are infected with virus and corrupted.

if you can try to reformat your player i suggest you to do it.

be aware that if you will going to reformat all files saved are possible to be deleted.

thanks,

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Hi this is Fixer Guy,

From the information that you provided it seems that you have a bad driver. Search for the driver online or use your installation disk (if it came with one). Either that or some how you have the player in the wrong USB mode. This can be changes under the settings or system mode. If you try this and it still doesn't work then let me know.

Good Luck,

Fixer Guy

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Maybe your laptop is not fullu charged itself go charge it with the mp3 while its off and see if that works

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If you just bought it, By all means return it!  Otherwise call sansa tech support.  The're rather good for tech suppport people.  If you bought an extended warranty, the place you bought it from should replace/repair it and you troubles will be over!
-Aptera

Nov 24, 2008 | SanDisk Sansa Fuze MP3 Player

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