Question about Sony Playstation 3 (PS3) Console

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My ps3 internet doesn't work

It says error has occured (801301D) i tryed resetting my ps3..... my interenet works on laptop and ipod touch etc. but not ps3 its really wierd and signs me in at random points in games etc ...please help :(

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  • nallan8x53 Mar 13, 2009

    my internet doesnt work my laptop works but not my ps3

  • craig pursloe
    craig pursloe May 11, 2010

    does this still have a problem if you conect it to a ethernet cable strate to the ps3

  • kattgirl1969
    kattgirl1969 Dec 10, 2012

    i am getting my internet from my neighbor...i did all the steps on ps3 will i have to ask my neighbor to do the steps for the router on his pc

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Easy Pie! This is a cinch anda guarantee work through. It involves putting your PS3 into a DMZ (demilitarized zone) which simply means opening all of the ports on it.

If you have the following problems, this is likely to fix it.

  • Not being able to join rooms
  • Not being able to speak over your headset
  • Not being able to hear other people over their headset
  • Not being able to join private games
  • Any problems to do with connectivity to the PSN, especially if your computer will connect to the internet, but your PS3 won't.


Part 1-(On PS3)
  • Firstly, you will need to assign your PS3 a static internal IP address. Normally whenever a device connects to your router it will be assigned a different internal IP address. These are normally 192.168.1.2, 192.168.1.3, 192.168.1.4 and so on. Assigning a static one will ensure that your PS3 will get the same one every time it connects.
  • Go to the "Settings > Network Settings > Internet Connection Settings" option on the PS3 XMB. Choose whether you are using wireless or wired.
  • Both selections should show a page called "Address Settings". Here you will need to select "Custom". Another page will then display entitled "IP Address Setting". The option "Manual" will need to be selected.
  • This will display a page where customizable IP Addresses are available to be entered.
  • IP Address - This will need to have the Static IP address in it. Use 192.168.1.80, simply because it is unlikely that 80 other devices will be connected at the same time.
  • Subnet Mask - always set to 255.255.255.0
  • Default Router - Is the internal IP Address of your router.
    1. To get the exact ip of your router you should go to
    2. Start
    3. Run
    4. cmd [Hit Enter]
    5. Type in ipconfig and hit enter, this should come up with all the ip addresses to do with your computer and the network. The address you will need to enter in this option is listed as "Default Gateway".

  • Primary DNS - Same IP Address as "Default Router"
  • Secondary DNS - Same IP Address as "Default Router"
  • Proxy � When you get to the proxy screen, select "Do not use Proxy"
  • MTU � Automatic
  • UPnP � Enabled


Part 2-(On PC)
  • In your Internet Browser, type the address of your default gateway, this will take you to your Router Configuration Page. Look for any mention of DMZ
  • When you have found this, it will ask you for the Static IP of the DMZ host. This is simply the Internal IP that you assigned your PS3. We used 192.168.1.80.
  • Finally, turn off your Router, PC and PS3 for a few minutes to ensure that the new settings are loaded. Then you're ready to go!
Courtesy of http://www.cod4forums.com/index.php?showtopic=3460

Posted on Nov 09, 2009

  • kattgirl1969
    kattgirl1969 Dec 10, 2012

    i did all the steps in part one for the ps3 but i get my internet from the neighbor will he have to do part two on his own pc

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What kind of router is it? Some are much more difficult then others if your going wireless but then it could just be the signals to weak or the router wont allow the PS3 to go through. You can try adding it to your firewall settings and double checking the WEP key.

Posted on Feb 04, 2009

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We understand that the router does not support PS3. We apologize for the inconvenience caused.

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Note: The NAT feature on the router is enabled by default.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or Static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”. Please confirm if the router is F5D8635?
4. Using the router, if the connection is stable on all the wired and wireless computers?
5. If the PS3 works fine with other networks?
6. When does the error come up? If it comes up for both, CAT5 and CAT6 cables?

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