Question about Saeco Aroma Espresso Machine

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Saeco Aroma now only produce bitter coffee...

I bought this machine last Summer and it produced excellent coffee until about a month ago.

I still use the same coffees grinded at the same places, so it's not a matter of what I put inside the machine.

I decalcified. I brought the machine back to SAECO and they opened it, cleaned, tested (probably did not taste although I clearly explained the problem), brought it back home and the problem remains: a bitter coffee bad enough to make me wish for a Tim Horton's dish water instead...

One thing SAECO asked over the phone before I brought the machine in: does it take longer before the red light appear when I put the machine ON. Answer is clearly: yes it does. But they did not seem to see anything wrong when they actually tested it.

Anyone has experienced that or has an explanation ?

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May I add that after cleaning, the best for your machine is to use deionized water, not just merely bottled water. If you cannot find deionized water, select water with the lowest dissolved solids. Some bottle water is really hard and will scale the internals just as fast as tap water.

As for bitterness... I'm not si sure you had the machine carefully looked at. Bitterness can be the result of overheating. Ideally the water should be heated at 91C, and exit the portafilter at about 65C. Overheating will burn the coffee. Maybe it's time you replaced the main thermostat...

Posted on Mar 22, 2010

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Hi,
besides a good coffee machine, 2 things are critical when you want a good cup of coffee; the coffee itself and the water. When in France, i tasted some of the best coffee I have ever had, but they always told me that the quality and purity of the water made for 50% of that great taste. Has your municipality changed anything about the water treatment recently? Do you drink that same water and find it tastes funny? Perhaps bottled water is a solution in your case. Hoping this helps.
Marc

Posted on Feb 04, 2009

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