Question about Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine

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Getting ''Fill Water'' message even though Tank is full

I keep getting the ''Fill Tank with Water'' error message even though I've refilled the tank. And waited several minutes before turning on the machine. I've even tried unplugging the machine before turning it on again.

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  • Anonymous May 05, 2009

    Same problem...very annoying...maybe I shouldn't have bought this!

  • Anonymous Mar 15, 2014

    when I fill the tank up and place into machine, messages keeps coming up with 'fill tank' but it is already full. I take it out and place back in again with same message appearing ? Answers ?

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  • Master
  • 1,618 Answers

Gently remove tank the slide it back in place make sure the back of tank makes good contact with the machine when it is being lowered so that the reed switch can read the magnet in the tank.

Posted on Oct 07, 2009

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This is what it looks like. http://www.cerinicoffee.com/item.asp?PID=1318

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The black thing floating in the water tank is a plastic shell with a magnet inside. If you clean it...make sure you reinstall it with the tapered (smaller) side down. There is a slight size difference BUT it will make ALL the difference in the world.

I had no idea there was a magnet in that black/greyish case. The direction of the casing is important.
I had the same problem and that solved it!

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