Question about Belkin (F5D7230-4) Router (587009)

1 Answer

Cant connect to internet

My router says only the master computer is ''wired'' but my other computer is not "wired" what should i do?

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  • stephanie burrow May 11, 2010

    i had the same problem the other day my aunty got a post office router and mines wired but hers isn't,we phoned up the company that provided the router and they talked us through it but stil havent got no luck,but i guess you could give it ago and ring them....

  • Harish Gopalani
    Harish Gopalani May 11, 2010

    Kindly explain the setup.. like no of PCs wires & wireless? ISP? Router Model?

  • Peter Steiert
    Peter Steiert May 11, 2010

    Could you explain further what your issue is? As far as I understand you're trying to connect to the router from a computer through a wireless connection, yet you're having trouble doing it. Is that correct?

    If not, please explain in more detail what you're asking.


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  • 66 Answers

How many computers are you using?
Are they all wired or wireless ?
Steps
1. Your modem should be connected to the wired port of the router
2.Your computers should be connected from the the other blue ports on the back of the router
3. Now open up the set up page by typing in 192.168.2.1
4. on the top right hand corner you"ll see your status connected or no connection
5. if status is no connection
6. click on restore factory default and let it reboot
7. now comes one more important question what is the version no of the router
8. it is a 4 digit no like 1000,2000.......7000
9. If ver is 7000 then definately go to the site www.belkin.com/support and download firmware version 9.01.10 for ver 7000 or similar
10. On your router setup page select firmware update and load the file
10.Should resolve your issue specially if your isp connection is cable like comcast etc
11. then reconfigure by using connection type
clonig mac address if cable or entering u/name password if dsl
12. also change the channell to 11 as that gives the best reception wirelessly

Should fix the problem definitely but it could have been easier if i knew your exact version no, modem isp,(cable or dsl) , type of computers (wired or wireless) etc . Make of computers (mac or windows) .You can even access other computers wirelessly but you have to connect to your network on the wireless computer.

Posted on Feb 04, 2009

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I think you will need to reconfigure the router.
You can access the Internet when you connect the computer to the modem. That means the modem is working fine.
Connect the modem to the Internet port on the router and computer to port 1 on the router. Press and hold the reset button on the rotuer for 30 seconds. Release the reset button and wait for 30 seconds. Power cycle the router and reconfigure it.
Follow this link to reconfigure the router.

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Power down everything.
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Make sure the computer is connected to any port from 1 - 4 on the router.

The modem should be connected to the WAN/Internet port of the router.

On your computer, access the setup page by using a web browser. In the address bar, type 192.168.1.1.

Leave the username blank and then the password is admin.

The settings on the router differs depending on your ISP.

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The upstairs computer is wired or wireless ?

If the upstairs computer is working then the router must be working properly.
Check the connection between the downstairs computer and the router.
If it is a wireless computer then check the wireless connection status on that computer.
Click Here for step by step solution

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I need to configure my router through email my case # is 10458377 i have majic jack and cant do it over the phone


Hi

As you havent mention that you want to configure the router
first check is your internet is working when you connect your computer wired with your modem given by your internet service provider, if yes, lets move on to the second step, connect your router and their should be four lights on the router

A. POWER : looks like a circle and a line in it.
B. WIRELESS : looks like a radio sending signals
C. INTERNET : looks like i with a circle underneath it
D. and number light : that shows one of your computer is connected with a wire to the router.

once its done now open the internet explorer on your wired computer
type in 192.168.0.1or you can type http://routerlogin.com
, it will prompt you for user name and password, the user name will be 'admin' and password will be 'password', make sure you type it in small case
On the left hand side their is blue coloum, their you need to click on SETUP WIZARD the very first option,
It says the router can autodetect the internet connection, their select YES and click on NEXT option and it shows the screen below :

0302be4.gif
a. does your internet cinnection require login, Seclect NO
b. make sure you check all the options that i have circled in above screen shot and click on apply it comes with the same page again
c. now click on ROUTER STATUS under the Heading called maintainence and check do you have any ip address under the internet port if YES then you have your wired connection working now, check that by opening another internet explorer, if its still not working

Then upgrade the firmware from the link mention below :

http://kb.netgear.com/app/products/family/a_id/1297

above mention is the master link for all WGT624 routers select teh version and upgrade the firmware, and steps are mention on the smae link as well.

Once its done follow the same steps to make you wired connection working. Once its done, Lets move on to the wireless connection

a. click on the wireless settings under the heading of setup

check out another screen shot below :

9f229af.gif
a. Change Name SSID : name of your network that you want to have
b. CHANNEL : Change to 11 and if uts 11 change it to 06
c. Mode : change to G&b
d. Sceurity : Select WEP
e. Key1 ; type any 10 digit number or you can type 1020304050, as mention above as the password for your wireless network

Till now we have set up the wired connection and wireless connection on router and now lets connect your wireless computer with it

you will able to see your wireless network name on your computer, simply select it and it will prompt you for password that will be your 10 digit number you punch in Key1

connect with it and you are ready to go with your wired and wireless connection

I hope above mention will resolve your concern.....

Thanks
Harmeet :)

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Same router I use. It sounds like you have an option in your router that is blocking you from accessing the internet. Possibly a bad DNS server or you have accidentally restricted your computer from accessing the internet via filters.

What I would do at this point is go through router, option by option and write down any custom settings you might have. After you have them all recorded, hard reset the router. This can be done by pressing the pin hole button on back of router for about 10 or so seconds. Doing this restores your router to factory specs.

After back to factory specs, try connecting to the internet before implementing any type of security. If it works then one by one enter in your old settings that you have written down from the above step. After each setting change, try connecting to the internet, when you get back to not being able to connect, you found your rouge setting.

More thoughts on this issue:
Try connecting directly to your modem via a wired connection. After you wire the connection, reboot your modem and try accessing the internet. If it doesn't work, then I would call your ISP to see if there is anything wrong with your internet (unpaid bill, area outage). If it does work, then rehook your modem to your router. You will need to first reboot your modem then router after modem syncs up.

The rebooting of devices is important. When your modem boots up, it leases an IP to the MAC Address of the connected device. If you have not "cloned" the MAC addy, then each device has a different MAC addy. The modem will not allow access to the internet if the device connected has a different MAC address than what it leased the IP to. I would actually try this method before a hard reset of router.

If your modem has battery backup, you will need to unplug the battery along with pulling the power wire to perform a reboot. The router can be rebooted just by pulling the power wire and plugging it back in.

Hope this helps, sorry for it not being in order, the reboots came to mind after I started writing.

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First, have you done a master hard reset of the router by depressing the hidden button on the back of the router?

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