We looked everywhere for a piece of paper stuck in the machine and couldn't find it. We finally fixed the problem by moving the paper size adjuster in the paper try until it was right up against the paper. If the paper is free to move around in the tray, apparently the machine sees that as a paper jam.
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Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
Check the messages on the display of your Brother fax machine. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.
Look very carefully at the area, Most likly there is a sensor not being flaged. So check for any broken plastic tabs or it just my be an adjustment were a sensor was bent back or pushed out of place on a jam removal.
Can be tricky people usally damage the fuser rollers removing this jam with pliers/tweezers, it has concertined and stuck after fuser rollers and before exit rollers it will be stuck on the switch best bet is to dismantle properly and remove fuser then dismantle fuser and remove jam, another thing to be concerned about is why did it, three seneraros, Damp paper going threw fuser dries and crincles(use fresh paper from sealed packet), fuser is worn(have fuser replaced), just a bad bit of paper (just have fuser jam removed. Fusrr runs on 240v, covers break easy