Question about Epson ACULASER CX11NF All-In-One Printer
Cx11NF produces stripe down right side page which goes away after cleaning with cleaning stick then comes back after 4-5 pages (1" wide)
Changed toners carts and PCU. Help somebody please!!!
Thanks for the clarification.
The "Cleaning Stick" is actually a little pad on the end of a flexible piece of plastic that wipes off the glass that covers the Laser.
Tip: When you are using it, you should apply a slight upward pressure on the end you are pulling and pushing. This forces the pad down onto the glass and will give better results. The little plastic rods that are attached to the pad are very flexible and should not break with the slight upward pressure.
Now for the actual problem:
You are getting the glass clean with the pad but it isn't staying clean.
The reason for this is that Toner (Black, Yellow, Cyan or Magenta) is drifting down from up above.
The usual cause for this (with the CX11) is that one or more of the Toner Cartridges are not inserted properly or that they were inserted properly but have popped loose.
I suggest that you check ALL toner cartridges.
It would be best to Remove and Re-insert them.
No need to completely remove the cartridges from the "drum".
Just pull them out slightly then re-insert them properly.
Make sure that you follow the Manual Instructions to the letter !
I have seen some so-called "experts" remove/insert them improperly !
Good Luck !
Posted on Feb 08, 2009
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