Question about RIM BlackBerry Pearl 8100

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Blackberry Pearl: memory issues?

My blackberry will delete on it's on periodically my sms, mms, and email messaging.

Sometimes the alarm clock doesn't work...

Camera freezes...

Address book won't open...

Anyone know if I need more memory?

It seems the only way I can fix it is by deleting a bunch of stuff....

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I do apologize you are having this issue with the Blackberry pearl 8100. Lovely device.
The manufactur, RIM is aware of the memory issue. It's a known malfunction of the device. Luckily, there's a way to fix it, and keep your pictures, logs, address book, etc.. from deleting.
First, you should have a 1GB card for your photos.
Second your phone stores what it does. So, when ever you exit an application press the back button. NOT the hang up button. It'll only leave that application running in the back ground.
Third, you can clear history by holding on ALT+LG+LG. You'll get an event log. Press MENU key, and select "Clear history".
Next, clear the cashe. Open up Internet browser, press the menu key and select clear cashe. Once you have done that, press the back button to the begining. Save all pictures on the memory card. If you don't have memory card, connect your Blackberry to your PC and use the desk top manager to sync your media over via USB cord.
Now, that you are connected via USB cord and have the desk top manager up, run application loader. This should take a total of 20 minutes. Do not REMOVE from the cord. You'll ruin the OS on the Pearl.
Once all is cleared out, and updated. Do a check on your camera, your call log, and sms's. Periodically, delete your text messages. I would say, once or twice a month run the application loader. You can always check out www.t-mobile.com/bbupgrade for the latest and great software for you Blackberry. Or, go to www.blackberry.com/btsc for tips & tricks!
RIM always updates their software every 2-4 months. That way you'll keep your Blackberry longer and stronger! Enjoy!

Cheers!

Posted on Feb 03, 2009

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Oct 17, 2009 | RIM BlackBerry Pearl 8100

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Cause:-
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Resolution:-
The following steps may resolve this issue.
a) Perform a hard reset of the BlackBerry smartphone:-
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.

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To clear individual databases from the BlackBerry smartphone, complete the following:-
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Aug 03, 2009 | RIM BlackBerry Pearl 8100

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its in your message options.... go to email.. or txt message.... go to Options...... General options... and scroll down to Actions... it will say keep messages.... it should say 2 months for you move it to forever.. so that it will only delete when you delete it

Jun 02, 2009 | RIM BlackBerry Pearl 8100

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For some reason my BlackBerry Curve 8310 deletes all my text messages and call logs on its own. How do I fix this.


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Blackberry pearl sms problem


Go to messages on the home screen. Go to the top of the message list. Hit "menu" and go to "delete prior"

Apr 03, 2009 | RIM BlackBerry Pearl 8100

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Picture Messaging


If your sympton is:

You see a red X with unknown error on your BlackBerry smartphone when sending picture attachments in an email message.
The service books for the email integration are corrupt
To resolve this issue, delete and resend the service books from the BlackBerry® Internet Service or BlackBerry® Enterprise Server.

or

Picture messaging allows the user to send and receive photos to and from their contacts.
Important: The Instant Messenger recipient must be online to send the picture.
To send pictures from your BlackBerry smartphone camera using <Instant Messenger>, complete the following steps:
  1. On the BlackBerry smartphone, preview a picture.
  2. Display the menu and select the Instant Messenger you want to use to send the picture.
  3. Complete the onscreen instructions.
To send a picture from within an Instant Messenger for BlackBerry smartphones application session, complete the following steps:
  1. Within the Instant Messenger session, display the menu and select Send Media. The Which Type dialog appears.
  2. Click Picture. The Pictures folder opens.
  3. Select the picture you want to send. A request is sent to the recipient indicating you sent a file and an option to Accept or Decline the file.
    • If the recipient clicks Accept, the Save File dialog opens. The recipient saves the file on the BlackBerry smartphone.
    • If the recipient clicks Decline, The sender receives a message indication the file transfer was declined.
or

The BlackBerry smartphone user is unable to send a picture as an email message from the Media application of the BlackBerry smartphone. The Send option is not present on the menu when the email message is sent using an email account that is associated with the BlackBerry Enterprise Server.

Although the current BlackBerry Internet Service supports large attachments or attachments that are in their native format, BlackBerry Enterprise Server software version 4.0 does not.
A BlackBerry smartphone that is provisioned with the current BlackBerry Internet Service uses it as the default method for sending pictures from the camera. As a result, when attempting to send a picture attachment from an email account that is associated with the BlackBerry Enterprise Server, the Send option will be missing from the menu as the image is in native format and size.

Upgrade the BlackBerry Enterprise Server to software version 4.1 Service Pack 2 or later, since support for large attachments or attachments that are in their native format has been introduced in that version.

Follow the steps below to send the picture attachment from the Messages application on the BlackBerry smartphone:
  1. Select Messages on the Home screen of the BlackBerry smartphone.
  2. Press the Menu key.
  3. Select the Compose Email option from the menu.
  4. In the To field, enter the contact address where the email message is to be sent.
  5. Press the Menu key again.
  6. Select the Attach File option from the menu.
  7. Browse to and select the picture to be attached to the email message.
  8. Send the email message.

Sep 24, 2008 | RIM BlackBerry Pearl 8100

7 Answers

Missing text messages in blackberry pearl


I also have had this problem with my Blackberry Pearl. It has nothing to do with your SD memory card. First and foremost, blackberry shortchanged the pearl when it came to onboard memory size. You'll find this out when all of a sudden your call logs, text messages (SMS & MMS) and emails are deleted. When you receive a call it shows in your call log for only about a half hour and gets deleted again. To verify that it is a memory issue, go to options and click on status. If your file free is at 0, you need to free up some memory.

If you text message alot, this can happen quite frequently. Especially with MMS messages which use up alot more memory. Open your messages folder, click the menu key and click General Options. Make sure your phone is set to keep messages for either 15 days or 30 days. Also another thing is to make sure in your Camera options is that all pictures get saved to your memory card. If your pictures get saved to the phones memory, you will always have this problem until they are deleted or moved to your memory card. If you downloaded any games or applications to your phone, this can also be the problem. They make plenty of games and apps for the Pearl but didn't give the phone enough memory to use it all without eventually locking up the phone. This was my problem. I had a few games and a couple applications like Yahoo Go and Sudoku that I deleted and it helped out alot with my memory issues.

There are alot of other things you can do to help free up some memory but it would best if you just call blackberry tech support for your service provider and let them talk you thru all the steps. I've been very happy with T-Mobiles Blackberry tech support because they are separate from the normal customer service line. I've hardly ever had to wait to speak to a tech unlike the regular customer service which can take FOREVER!

I like the Pearl but these issues can certainly frustrate anyone that doesn't know how to deal with them.

Mar 06, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Text, mms and call log


it is a known issue with blackberries....it means you have low memory....check your file free for memory by goign to options, status....it will be the file free (listed in bytes). if there is anything lower then 4,000,000 bytes (3 MB) then you have low memory. i sugest purchasing a memory card and transfering your data over there....if you do, figure out where that info is going by pressing the menu button (while still in status) and selecting the option database sizes...

if content store has the largest byte size, delete info like pictures, email, sms, mms (if you have any left) a possibly games and themes (to delete games and themes, you have to run the application loader wich is the program that is installed on the cd that came with your phone). if you need assitance with this, contact your service provider. like i said, its a known issue.....they will know how to fix it.

Dec 22, 2007 | RIM BlackBerry Pearl 8100

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