Question about Sony Walkman NWZ-B135 MP3 Player

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Mp3 player will not work "usb device not recognized"

For the past few months i have been trying to get my hdd1630/17 gogear fix but cant, not even the experts at philips could help. every time i connect the mp3 player to my pc a balloon pops up and states "usb device not recognized no drivers installed for this device" so i open its properties and trouble shoot and it comes out to the solution that it is working properly which it is not. i have done it all unistalled windows media player restored my pc taked my pc to get a dynogstic exam and everything can out ok.....who can help me?...... my pc keeps asking for drivers and can`t find them

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Posted on Mar 22, 2009

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My philips go gear mp3 player 8gb SA52XX is frozen (stuck at the part where it says go gear) nd due to that my pc ownt recognize it and nd obviously i cant listen ot music, iv tried everythiing frm...


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

Jul 18, 2011 | Philips GoGear HDD1830 MP3 Player

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How to you load a mp3 player with music


plug in the usb cord to the mp3 player plug the other end into your computer wait for windows to recognize the new device you will see a new folder in my computer (named gogear, or d: or something) drag and drop music (or copy and paste) mp3's into that folder
~or~
Install software like Rhapsody or Songbird and hope they are compatible and will sync. (most mp3 players are compatible)

Mar 06, 2011 | Philips GoGear Flash MP3 Player

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I am using philips gogear 2gb mp3 player, the problem is, the mp3 player is fully charged by an external usb charger but still it doesnt turn on. i heard that restoring to factory default setting would...


well i guess the device manager provided by Philips is a little bit crappy..personally, i tried several times with my device and it didnt recognize my device at all. until i tried to call the support centre, they provide me the solution. it s all abt the steps in doing the repair.
1) open device manager
2) press the vol key (mine is the vol key, i know this varies from models to models, maybe you have to check) and dont switch on the device --

Aug 07, 2010 | Philips GoGear HDD075/17 MP3 Player

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MP3 is not syncing


try pressing the reset button on the back you may need a pin or tooth pick because it is very small it should work then

Apr 22, 2010 | Philips GoGear Ariaz MP3 Player

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My GoGear 8G wont come on


1. On you computer, ensure that Philips Device Manager is running.
2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen).
3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously).
4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.

edit:

video: http://video.google.com/videoplay?do...56814975105076

Jan 15, 2009 | Philips GoGear SA5285/37 Digital Media...

5 Answers

Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

May 21, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Not recognized by PC


First off.. Make sure your software and drivers are up to date...

Second, try re-installing Windows Media Player or if you have WMP 10 installed, try upgrading to WMP 11.

Also, if you plug in something else to your USB port, does the PC recognize it? Or, if you try your GoGear on another computer, does it work ok?

Apr 06, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

"Please connect player to PC"


Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Sep 11, 2007 | Philips HDD1630 MP3 Player

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