Question about RIM BlackBerry 7290

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Rim Blackberry 7290 will not charge battery, does not exhibit the "charging icon" when it is plugged into anything. Where can I get it repaired ?

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  • George McBride Feb 03, 2009

    Hi, I'm not sure if you received my reply. I wrote it here in the box and clicked on the "Helpful" icon.

    Thanks again,


  • George McBride Feb 03, 2009

    Thank you very much for your reply !!

    Unfortunately, I took a very close look at the connector with an eye loupe and found that the pin on the edge of the data/power connector (right most pin with the display pointed at the ceiling) has been bent down and pushed to back of the connector. That is probably the connection for the charging voltage. Where can I get the connector replaced or purchase it so I can replace it myself ?

    Thanks again,




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  • 61 Answers

I do apologize you're having this issue with the Blackberry. I assumed have you have tried different outlets. Try to remove the battery completely for 20-40 seconds, and let it re-boot and try again with putting the charger in. Is it loose? Do you have another charger?
If the icon is not coming up, it's something with the OS we have to update.
You can check out for the desktop manager, and the latest and great software for you style of blackberry. They have number on their for return and repair as well.
Running the application loader is like giving the phone an oil change. You wanna do it 1-2 times a month to keep it moving smoothly. RIM updates their softwares every 2-4 months.
If this is a T-Mobile blackberry check out
You can desk the battery, but as I said if the icon is not coming up, it's a software problem.


Posted on Feb 03, 2009


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1 Answer

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Blackberry 7290 battery icon with line hrough battery

This can indicate that the battery can no longer hold a sufficient charge for the device and may need to be replaced. To be sure, you can download and install the latest version of BlackBerry Desktop Manager software from:

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

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does the phone charge when connected to the computer? The lightning icon means it is connected to power and is charging. Try another charger, it seems like your charger is the problem, not the phone.

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It could need a new battery. It doesn't sound like it's holding a charge anymore.

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It means that your battery is not seated properly, I just searched the blackberry forums, and it seems to be common when removing the battery, unless seated properly it will deplete the charge faster than normal, I hope this helps you, thanks for using FixYa, peace Gym

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The manual for this phone is available here.

Download the PDF and open the file with Foxit or Adobe Acrobat.

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Unit is defective or the software needs to be reset/reflashed.

- J.

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