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go into the Bios and set it to boot from disk, restart and it will walk u through, as long as it's xp or vista. Once it loads it will give you the option to repair, and at that point it will ask for the restore disks
Your hard drive is probably crashing or has crashed. You need to start your computer with an XP CD and try to use the repair function. You'll be able to tell if the hard drive is still working or not once you run the repair function. Let me know what happens or if you run into any problems.
You should be able to do a SYSTEM RESTORE to a point before the XP Pro installation.
Start the machine and start tapping the F8 key until the boot menu is displayed. Use the arrow keys to highlight SAFE MODE and press enter. If you are given a menu to choose which Windows to boot into, choose the Home edition. Windows will load with the minimum drivers. Your screen display will be 640 X 480 and the icons will be large. You will eventually see a window advising you that you are in safe mode, click OK or NO. Click NO. That should open The System Restore function. Choose to restore the system to an earlier date. A calendar with be displayed. The BOLD dates are the ones that you can restore to. Choose a date that was before the date you tried to install XP Pro. Follow the prompts and the restore process will run and reboot your computer. Following the reboot, the installation will complete and Windows will open.
If you have installed a service packs or updates after the restore date you will need to install them again.
Good Luck! and please let me know how this works out for you.
If you have a Cd Rom called a Recovery Disk that usually comes with the computer. You can reformat the computer to it's original configurations. You will lose all data. It will be as if you took it right out of the box. Or on some computers you can do a Recovery only withour reformatting the PC. you will have to reinstall all updates , programs, etc. you turn off the computer and install the disc then you restart the computer. The disk will give you the option to Recover Only or Recover and Format.
"Step 4 - Re-installing your software
Call the help desk and ask them to guide you through the
Please have your Recovery CDs to hand when you call
the Easy Repair line.
Once you have completed the ExtHS process you will
need to re-install Windows and the other software supplied
with your Packard Bell computer. To do this follow the
1. Disconnect all peripheral devices (web cam, printer,
scanner, broadband modem etc.).
2. Insert the Packard Bell Master CD 1 / DVD in the top
CD / DVD drive and restart your computer.
3. The CD will load and display the following message:
Please refer to the section headed Packard Bell
Recovery Program in your user’s guide for instructions
on this utility. Press OK if you want to continue
or Cancel to return to DOS.
4. Press the letter O on your keyboard to continue.
5. You will see a menu with options. Please select option 1
“Standard System Restore” by pressing the 1 key on
6. A warning message about data loss will be displayed.
Press the letter O to continue.
7. The process will take around 40 minutes. Once this is
done you will need to restart your PC. Remove the CDs
and store them in a safe place.
8. If there was a Software Library DVD supplied with your
PC you can use this to install the extra software that was
supplied with your computer. Insert this into the drive
and follow the onscreen instructions.
9. Finally, you will need to install any additional devices
(web cam, printer, etc.) and software by following the
instructions supplied with them."
Hi Julie, the boot order is not correct. You need to change the order to boot to you're cdrom first than to you're hard disk drive.
To change that order go to the boot section of you're bios. Move to select you're cdrom & press enter on the keyboard & a list will open. You cam move devices up & down by pressing the + or - keys. Once you have corrected the boot order save & exit.
As the pc begins to start back up, press the F8 key every 2 seconds. A window will open, look for ( Disable automatic restart on system failure ). Choose the option. Windows should continue to load windows. If you see any error messages write them down & post them here.
If windows does not load continue following as mentioned below.
Check if the PC continues to reboot itself. If it continues to do so than you're windows boot files may be corrupted or worse. Load you're restore cd or you're windows cd into you're cdrom drive & restart you're PC. You should see. to load the cd press any key... (Press the space bar). You're cd will start to load. If you're using windows or the restore cd follow the on screen instruction to reinstall windows (ONLY). Doing a reinstall will not earse you're personall data. Do not format you're drive, (Yet). Finish installing windows. The PC will restart once or twice & you will see ( to load from CD press any key... ) Do nothing, windows will continue installing. When finished run windows update till there are no more updated. Some programs will need to be reinstalled, like printer software.
Post back if you need more help or have questions.
Good Luck Julie!
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