Question about Logitech QuickCam Communicate Deluxe

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My contact cannot see my video

My setup seems to run good but when i start to talk to my contact she cannot see my video and skype says they do not access my webcam

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  • jlo2007 Feb 03, 2009

    please help

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  • 63 Answers

Check for Firewall & antivirus settings.. something could be blocking it.. Try uninstallting & Reinsalling the complete software setup

Posted on Feb 03, 2009

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1 Answer

I wish to regularly have voice video talk with family members every day


Go to www.filehippo.com and download Skype. Install it and setup up a Skype account. Assuming you (and they) have broadband Internet access, you can have voice and video communications with any family members who also have a Skype account and Skype installed on their PC for Free. I use Skype frequently and it has good voice, but slows down a bit when using the video; but then my DSL is not the fastest.

Oct 25, 2010 | Computers & Internet

1 Answer

Webcam causing loss of connection with skype contact.


See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Nov 18, 2009 | Manhattan Mini WEBCam

1 Answer

How do i turn on webcam on a acer 3690 laptop


The built in webcam is always on. You just have to run the application, 1) that was pre installed on it to take videos using it. and 2) while using an IM like Skype or Yahoo Chat etc. But they have to be configured to use it when you start a talk session with the other party. In Skype go to Tools->Options->Video. Here you can configure your webcam to startup when you are talking on Skype. And start video talk.

Nov 10, 2009 | Acer Aspire 3680 Laptop

2 Answers

No video


this is a matter of sotware, not camera capabilities.
one way to test is to download Skype and start a video chat.
on the first chat, Skype will configure your camera.

Sep 19, 2009 | Acer Aspire 3610 Notebook

1 Answer

Cannot broadcast on Skype


See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Apr 18, 2009 | Logitech Z-5500 Computer Speakers

1 Answer

I don't seem to be getting a picture of the person I am talking to on skype with the logitech quick cam chat


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
Hope this helps. Bud


Apr 06, 2009 | Logitech Quickcam Chat Webcam

4 Answers

My webcam as moved to Skype


in the web cam software go to options and select mode here you will find two options i.e. skype and msn choose what ever u feel like

Feb 04, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Logitech Webcam Chat with Skype


I could help but would have to get on Skype and talk you through it. Its not difficaut but helps to have someone to talk you through the setup. Bud

Jan 06, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Connecting live web cam to another


You need to install one of the Messengers to be able to communicate with your son and he will have to do the same.
First, go to this site and download SKYPE http://www.skype.com/intl/en/download/skype/windows/beta/downloading/ and install it on your computer. He will also have to download it and install it on his. Once you get it set up and he does you can add his contact ID to your contact list. Then to setup the audio/video follow these instructions.
Normal 0 After you install Skype and have it operational with your ID. Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Jan 03, 2009 | Acer Aspire 6920 Notebook PC

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