Question about Zanussi WJS1397W Front Load Washer / Dryer

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The ZANUSSI WJS1397W unable to open door handle is floppy

I have takern top of and layed machine on its side. I can get may hand to the back of the lock but cannot feel or see anything to release the door any Idea's

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  • garry_pettit Feb 04, 2009

    Thanks so much for your advice i was unable to fix it. I call out a local service man. He sniped the handle of then unclicked the door with a screw driver removed the door undid the back of door replaced the handle then refitted the. he was no more than 10 min parts and Labour £30. I'm happy and i know the wife will be evern happyer. again many thanks for you prompted reply and help.

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Hi, You can just about get your hand inside the machine and down the front of the machine if you push the drum back at the same time. You will be able release the door lock if the pnuematic lock is not stuck open! If this is the case then you will need to pull off the hose on the bottom of the door to relase the lock be fore any attempt is made to relaese the door catch from the lock. Once the hose is off then you can open the door. But you will need to change the air chamber that is the big plastic chamber that sits in the front of the machine that the pump connects to as it will be full of scale from the water and they cannot be cleaned out. You will find that the machine will be more efficent and will spin dry the clothes better as your machine is and has been filling up to much with water.
Good luck and let me know if this helps..

Posted on Feb 03, 2009

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