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Then download driver for your operating system like xp or vista. Then connect usb cable of printer to usb ports on computer. Then install driver from download . Then it works fine. Let me know if you need more assistance. Thanks.
heres the problem from service manual: error 5100, a error occured in your encoder signal, it list 4 things in the serice manual.
carriage unit. carriage motor, logic board, timing **** film.
ok my first thing i would look at is the film that runs directly behind the print head i would think it is dirty. just turn on printer and get print head to the middle and turn off machine, gentle move print head to one side and gentle clean the film strip with a cloth with a little metho on it, move print head to other side and clean other part of ****.
i reckon that will fix your problem its a common problem they tend to get a bit of grease on the timming ****.