Question about Ashton Digital Advance 8 PC Notebook

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Advance 7 laptop broken power supply port on the back.

I have a advance 7 laptop from ashton digital,it was plugged in my doggged knocked it to the floor,and where the power supply plugs into the back i beleave on the mother board is damaged is there anyone who can fix it with out knocking my head off ?help please darrell

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You need to have the power jack resoldered to the board, not for the faint of heart. I do this kind of work on a daily basis. Basically have to take the laptop completely apart, and may have to order a new power jack if it is damaged. Tedious work that requires a steady hand and in some places can be quite expensive. If your laptop is over 3 yrs. old, not worth it. But odds are your information is intact, so if fixing the power jack is too costly, take it to a repair shop and have them backup your data for you. If you want me to fix it, it's about $150 and I will only charge you shipping for your laptop and give you the jack at cost, which are normally around 10 to 20 bucks + shipping. Email me at cpudude25@yahoo.com. I am a licensed computer technican in the Naples, FL area and have been working on computers for 18 years. Take care.


Mike

Posted on Feb 06, 2009

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Posted on Jan 02, 2017

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Laptop is plugged in but says it is running on battery.


You have your laptop plugged in but when you check it says that you are running on battery. Or, you have your laptop plugged in and it will not work because the battery is dead.

Both scenarios depict a broken power port on the laptop or possibly a bad power supply. Checking the power supply is easy. Using a DMM on volts DC set to 20 place the red lead on the center pin and the black lead on the outside of the plug assembly. If you do not have the correct voltage as listed on the power supply then you need a new one. While holding the leads on the power plug wiggle the wiring to make sure there are no breaks. If the power drops to zero at any time you need a new power supply. A good site is http://www.impactcomputers.com .

Many times people do not realize that their power port is broken until it is too late. If you continue to use your laptop after the port is broken you will destroy the power supply portion of the mainboard and it will cost you half as much as the laptop cost to repair and may make it not worth fixing.

When you realize that your laptop is not running on AC power, and it could be intermittant, you need to immediately take it to a repair facility to get the jack replaced. The average cost should not exceed $150 US.

This is not a repair procedure that I can walk you through. You can only get your unit repaired at an experienced reapair facility.

Thanks for using FixYa and for the great rating. Please consider a testimonial. Thank you.

hardrocko

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Usb ports do not active


One of the great features of USB devices is they can get power from the USB port. Plug in a thumb drive and it just works. The power for operating the thumb drive comes from the USB port. This works for small devices like a thumb drive but not something big like a scanner. The scanner need its own power supply.

There could be several explinations for what you are seeing. Could be you are plugging in a device which is sucking too much power and the laptop is shutting it down. I would test the port with something small like a thumb drive and see if it works. If the thumb drive works but the other device does not a couple of things could be going on. Maybe the device just need power - is there a way to plug in a power supply? Or maybe the device is broken and shorted out. Does the device work on another computer?

If something like a thumb drive does not work then it is a problem with the motherboard. Could be the USB ports are bad. It happens and there usually is no easy fix short or replacing the motherboard ($$$). Occasionally there is a BIOS setting for the USB ports. A bit of a long shot but worth a look.

A possible work around would be to get a power USB hub. A hub plugs into a USB port and provides 4 or 7 USB ports. Good ones come with a power supply. When the hub is plugged into the power supply it does not draw power from the computer. Might solve your problem.

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www.laptoprepairparts.com/html/ashton.htm
these people are very useful in supplying spares and manuals, you may have to e-mail them.
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