Question about Lexmark T632 Laser Printer

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238 paper jam check duplex

This is the message but we have checked the paper path and can find nothing wrong. Any suggestions?

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  • Brian May 11, 2010

    do you have a duplexer installed? 2nd paper tray?

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5 Suggested Answers

Vegggie Boy
  • 28 Answers

SOURCE: Dell 3100cn Duplex won't feed

I'd suggest it is a sensor issue. Since the error comes up, the printer stops responding - even if everything is okay.

Posted on Jul 28, 2007

  • 1 Answer

SOURCE: Duplex Path, paper late jam

Can you save that one document as a pdf and print it?

Posted on Mar 31, 2008

thunderbo611
  • 66 Answers

SOURCE: Lexmark T630 paper jam 238 it says check duplex.

in the back

Posted on Jan 26, 2010

printmastert
  • 3344 Answers

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    Verified Fixya Pro

    SOURCE: papaer jam "check duplex"

    Here's an article in the Lexmark website on Paper Jams and the Printer Displays a 'Check Duplex' or a '23x' Type Paper Jam Message: Lexmark T650, T652, T654, or X65x Series Printers. Just click on this link: http://bit.ly/aqGjtK. Read the instructions thoroughly. Hope this helps but if you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.

    Posted on Jun 25, 2010

    • 2 Answers

    SOURCE: My HP Laserjet 2430dn makes a grinding noise after power on.

    CHECK RS PRINTER PARTS FOR HP LASERJET 2400 2420 2430 PRINTER GEAR KIT

    Posted on Jan 21, 2011

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    2 Answers

    My Oki Printer jams every time with duplex unit installed, any idea?


    Is there any message on the operator panel when the jam occurs? Where in the paper path does the jam occur? There are diagnostic tests in the printer but those are best left to an authorized service center.

    Mar 17, 2015 | Oki Electric Industry C830DTN Laser...

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    HP officejet printer 8500 is giving erroneous paper jam messages! What's the problem?


    >Remove back cover(duplex) check any paper object jammed? remove it.. >remove paper tray observe any paper objects visible? remove it>Check paper path sensor located at the path of carriage assembly.. observe for free play of sensor flag...

    Jan 30, 2012 | HP Office Equipment & Supplies

    2 Answers

    13.20.00 paper jam. But there is no paper in the system. I checked from all sides but there is no paper in it. I restarted to check if the paper path is cleared but no change.


    13.20.00 JAM INSIDE <LOCATION>

    Paper has not moved past a certain paper
    sensor. <LOCATION> can be one of the
    following locations.

    ? TRAY 2
    Remove the tray, and then check the
    paper path for obstructions. Perform a
    manual sensor test and observe the prefeed
    sensor (PS102) status (B). Toggle
    the sensor flag to determine if the status
    changes.
    ? TOP COVER
    Remove the print cartridge, and then
    check the paper path for obstructions.
    Verify that the top-of-page sensor
    (PS103) and the media width sensors
    (PS106 and PS108) are unblocked.
    Perform a manual sensor test and
    observe the status of these sensors.
    Toggle the sensor flags to determine if
    their status changes.
    ? REAR DOOR
    Open or remove the rear face-up bin,
    and then check the paper path on each
    side of the fusing assembly for
    obstructions. Remove the fuser, if
    necessary. Perform a manual sensor
    test and observe the fuser delivery
    sensor (PS700) status (C). Toggle the
    sensor flag to determine if the status
    changes.
    ? DUPLEXER (only printers with duplex)
    Remove the duplexer, and then check
    the paper path for obstructions. If the
    message persists, replace the duplexer.

    Aug 18, 2011 | HP LaserJet P4015N Printer

    1 Answer

    Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


    Thank you contacting FixYa for your printer inquiry.
    This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
    This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
    http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
    Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
    TF
    HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

    Jun 09, 2011 | HP LaserJet 4350 Printer

    1 Answer

    Sharp ARM237 crooked prints and jams w/double sided printing only.?????????


    this will be an issue with the duplex rollers check where it is jamming is it in the duplex unit if yes then check the duplex rollers for wear worn rollers will cause scews also check there is no torn pieces of paper stuck in the guides of the duplex
    a good thing to do is to get a thin piece of card stock slide it into the duplex manually and frred it where the paper path goes on the duplex from beginning to end and it will push out any thing in the path

    Jan 20, 2011 | Sharp AR-M237 Digital Copier

    1 Answer

    13.10.00 error


    13.10.00 jam inside lower left door or 13.10.00 jam inside duplexer Description A media jam has occurred in the duplexer area of the printer. Action
    1. Check for stuck media in the paper path around the fuser and duplexer area. (See the paper jam locations in the printer section for further assistance).
    2. Make sure hat the lower left door closes properly.
    3. If this message persists, contact an HP-authorized service or support provider. Click here to go to "Handling persistent messages?? above.

    Dec 19, 2010 | HP LaserJet 5200 Printer

    1 Answer

    When print 13.10.00 error appear


    Welcome to fixya,

    13.10.00 jam inside lower left door or 13.10.00 jam inside duplexer Description A media jam has occurred in the duplexer area of the printer. Action
    1. Check for stuck media in the paper path around the fuser and duplexer area. (See the paper jam locations in the printer section for further assistance).
    2. Make sure hat the lower left door closes properly.
    3. If this message persists, contact an HP-authorized service or support provider. Click here to go to "Handling persistent messages?? above.
    Hope this helps.

    Dec 19, 2010 | HP Hewlett Packard LaserJet 5200 Printer

    1 Answer

    Duplex Path, paper late jam


    Can you save that one document as a pdf and print it?

    Feb 20, 2008 | HP LaserJet 2420 Printer

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