Question about Toshiba Tecra 9100 Notebook

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Won't power up

I'm getting power to the unit through the AC adaptor but it won't power up

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Unplug the power. Remove the battery for about 20 seconds. Put everything back together and try again.

Let us know!

Posted on Feb 05, 2009

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Hook up your power adaptor to ac power without it being hooked up to the laptop and see if the green light stays on. If it does then you know your adaptor is okay. if your adaptor is only hooked up to ac power and the green light still turns off then you know your ac adaptor is bad.

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Hi

If the AC power light is blinking, try the following steps:

1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery. The error condition will be interrupted, and the AC power light will stop flashing.

2 Put the battery back into the computer. Do not connect the AC adaptor. Try turning the computer on again. If the computer starts normally, the AC adaptor may be
defective and will need to be replaced. If the AC power light starts flashing, remove the battery, and continue with the steps below.

3 Connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may be depleted, or may be defective. Turn the computer on, insert the battery, and then leave the computer running for several hours, which will deliver a slow, steady “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, consider replacing the battery with a new one.

4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.

5 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device. The voltage level must match exactly. The amperage rating of the AC adaptor must be equal to or greater than that required by the computer

Regards
Mike

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Hi Don

Although symptom is showing that AC Adaptor is not working as its not providing power to the unit. I will suggest you to perform some basic troubleshooting steps. Check if outlet is working if not check with known working outlet. If you have a multimeter you can the output of the AC adaptor.

Also you can perform full power cycle and component discharge. Take the battery out and disconnect the AC adaptor press the power button and hold about 7 seconds. After that put the AC adaptor in and test again.

If issue persist take to nearest Service center check with known working AC adaptor. After that I believe you will figure out the best solution.

Good Luck

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