Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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Doesn't drain everyother week for years I have been having the same problem, I have had service out to fix it and it would work for about a week. I drained the water from the pump, cleaned the pump out, and my washer STILL will not drain out of the washer, I was told I do not need a new control panel or no othe rparts, but why does this keep happening and how can I fix it, because I need to do laundry.

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Is the pump kicking in? if so check the drain hose and the height on htat hose. If the pump does not kick on then it is the pump or an obstruction through the drain.

Posted on Apr 01, 2009

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I have the whirlpool model WTW495OXWD and it wont spin or drain,

see this causes:
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drain line is clogged fix it,some sock is inside, take pliers and remove, if you can you need to remove the agitator, the propeel of pump can be defective replace.
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Google the model number. I had the same problem, Googled it, and found the actual turial on YouTube to fix it.

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My code is E21 how do i fix this without paying for a service call. My warrenty ran out 3 weeks ago imagine that

E21 indicates a drain pump error or slow draining. If it is a clogged filter, you fix this yourself. (Standing water is usually still in the washer with this error.) Unfortunately, if it is something else, a service call may be needed.

Unplug the washer before starting the following procedure.
The first step is to check if your washer has a lower access panel. If it does, then remove the panel. Find the drain motor and the two hoses (drain and washer sump) that connect to it. Have a bucket ready to catch the water from the hoses. Since the hoses are connected by hose clamps you will need a set of pliers to loosen. Remove the hoses and let the water in them drain out. Check for any clogs and check the coin catcher filter (it's inside the main hose) for foreign objects. Remove the blockages. Then check for around and inside the pump (and the impellers) for any object and remove anything that doesn't belong.

If your washer doesn't have an access panel, you can get to the drain motor from the back, bottom or front of the washer. Pull off the panel (usually screws hold it in place) if you are accessing the unit from the front or back. If you go from the bottom, remove the storage drawer and pedestal if you have installed those. Then remove the bolts that hold the drain motor to the washer frame. Remove the wiring harness and the drain and sump hoses. The pump can then be removed and cleaned. Follow the directions above to check for clogs or foreign objects.

Then reassemble the washer (pump, drain motor, hoses, wiring). Replace the panel. Plug the unit back in and see if the unit will drain without the error. (Just try the drain/spin cycle and see if the unit spins rapidly. There is not reason to do a full wash.)

If you add a comment with your Frigidaire washer model number, I'll be glad to give more specific information for additional repair options.

Cindy Wells

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Check your drain filter at the bottom left corner for debris. If it is clean and still doesn't drain, you may have a drain pump issue and will require a technician to service it.

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Model MFW9800TQ0 Frontload washer has draining issue F02 error

Thanks jworley60!!! Saved me a service call. I have a 9700 with the same issues and that filter had many interesting things in it (including four 1 dollar bills and one of those 3-in-1 washing sheets). One note, the panel is on the front and the screws are at the very bottom of the washer. If you do not have it on a pedastal, you may need to block it up a little to get to the one in the middle.

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I have the same problem...the solution is called new washer. I was told it could be overhauled to the tune about $600...barrings are going out. Mine is just 7 years old and that's disappointing.

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Whirlpool washing machine won't drain

Dear friend,
ngfam at you service!
You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,

Aug 25, 2008 | Washing Machines

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70 series

ngfam1 here for you!
I am happy to be of assistance!

You may need a pump!
better off getting service than try fixing it your self blindly!

For this problem you will need to use factory service!

Here is the service company I refer my appliance customers too!
A&E Factory Service
A Nation Wide Company. / Available 24 / 7 for arranging appointments! In the USA.
1(800) 905-9505

If this dryer is 10 years old or more do not spend any money on it!
The new ones are much more efficient! If you have to replace it buy a Speed Queen , it will do 8 loads a week for 25 years!
It's the last washer and dryer I will ever buy!!!! And less expensive than a top of the line unit!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

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1 Answer

Machine drains and dial turns directly to S after filling with water.

moe thasn likly you have a pressure switch that is either telling the machine its too full and making it drain or its not seeing the switch and so it drains. Another possibility ids the machine is leaking. Pull the lower cover off and make sure there is no water in the bottom. These askos have a float switch down there that will run the drain if the sense water leaking into the lower tray. Last but not least, you could have a bad timer. these timers are covered for 5 years (parts only) from date of installation. The first 4 digits of the serial # will tell yuo when the machine was made the firts 2 are the year and the second 2 are the week of that year (so a serial beginning in 0145 woul;d mean built in the 45th week of 2001 and so on. Good luck!

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