Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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Doesn't drain everyother week for years I have been having the same problem, I have had service out to fix it and it would work for about a week. I drained the water from the pump, cleaned the pump out, and my washer STILL will not drain out of the washer, I was told I do not need a new control panel or no othe rparts, but why does this keep happening and how can I fix it, because I need to do laundry.

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Is the pump kicking in? if so check the drain hose and the height on htat hose. If the pump does not kick on then it is the pump or an obstruction through the drain.

Posted on Apr 01, 2009

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6ya6ya
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Posted on Jan 02, 2017

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My code is E21 how do i fix this without paying for a service call. My warrenty ran out 3 weeks ago imagine that


E21 indicates a drain pump error or slow draining. If it is a clogged filter, you fix this yourself. (Standing water is usually still in the washer with this error.) Unfortunately, if it is something else, a service call may be needed.

Unplug the washer before starting the following procedure.
The first step is to check if your washer has a lower access panel. If it does, then remove the panel. Find the drain motor and the two hoses (drain and washer sump) that connect to it. Have a bucket ready to catch the water from the hoses. Since the hoses are connected by hose clamps you will need a set of pliers to loosen. Remove the hoses and let the water in them drain out. Check for any clogs and check the coin catcher filter (it's inside the main hose) for foreign objects. Remove the blockages. Then check for around and inside the pump (and the impellers) for any object and remove anything that doesn't belong.

If your washer doesn't have an access panel, you can get to the drain motor from the back, bottom or front of the washer. Pull off the panel (usually screws hold it in place) if you are accessing the unit from the front or back. If you go from the bottom, remove the storage drawer and pedestal if you have installed those. Then remove the bolts that hold the drain motor to the washer frame. Remove the wiring harness and the drain and sump hoses. The pump can then be removed and cleaned. Follow the directions above to check for clogs or foreign objects.

Then reassemble the washer (pump, drain motor, hoses, wiring). Replace the panel. Plug the unit back in and see if the unit will drain without the error. (Just try the drain/spin cycle and see if the unit spins rapidly. There is not reason to do a full wash.)

If you add a comment with your Frigidaire washer model number, I'll be glad to give more specific information for additional repair options.

Cindy Wells

Aug 22, 2011 | Frigidaire ATF6000ES Front Load Washer

1 Answer

I just bought last week whirlpool refrigerator from best buy.week past allready and the fridge doesn't make cold water for drink water is warm and taste strange what is wrong with it?since i have...


Before you call for severcie you should run about 1/2 a gallon of water through the system to make sure the it is cleaned out and no air bubbles in the system. But if you do that and it still doesn't correct itself, then YES - call for service.

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Water will not drain from Kitchen Aid Dishwasher


my dishwasher did this for awhile. i found a small object lodged in the drain under the moving sprayer. i put a small amount of powdered clorox2 and ran a cycle. afterwards i ran a jetdry cycle. i havent had a problem since.

Apr 23, 2009 | KitchenAid 24 in. KUDS25SH Built-in...

1 Answer

70 series


DEAR FRIEND,
ngfam1 here for you!
I am happy to be of assistance!

You may need a pump!
better off getting service than try fixing it your self blindly!

For this problem you will need to use factory service!

Here is the service company I refer my appliance customers too!
A&E Factory Service
A Nation Wide Company. / Available 24 / 7 for arranging appointments! In the USA.
1(800) 905-9505

If this dryer is 10 years old or more do not spend any money on it!
The new ones are much more efficient! If you have to replace it buy a Speed Queen , it will do 8 loads a week for 25 years!
It's the last washer and dryer I will ever buy!!!! And less expensive than a top of the line unit!


Good luck!
You will be fine now!

Thank You
Bless you,ngfam1
PS. PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!

Aug 03, 2008 | Kenmore 15864/15862 Top Load Washer

1 Answer

Water indicator light always blinks


Internet or email... check the water levelswitch or better yet go straight to the horses mouth! Thank-you-very-much!

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Does anyone have a service manual for the Miele G575 dishwasher?


Check the bottom floor pan, if water is there, only the drain will operate. Sometimes the float switch, which is a styrofoam block, gets warpped and activates the switch. This turns on the drain pump which overrides everything.

Sgt 48

Mar 28, 2008 | Miele 24 in. G656SCi Plus SS Built-in...

1 Answer

Kitchenaid Dishwasher - LOUD


i've found that if a glass or a dish breaks little pieces get caught in the grinder that is built in with the motor in time it will go away.

Jan 25, 2008 | Dishwashers

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Bosch Dishwasher wont drain


have you removed the filter? if it gets clogged the dishwasher wont drain. other wise is sounds like a faulty drain pump

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