Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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Dropped the 'My Book Essential' 500MB, now doesn't work

My Western Digital My Book Essential external hard drive fell from my desk to the floor. I had used it successfully to backup files. There is no obvious damage to the case. It doesn't sound like anything has come loose inside. When you plug it in, the green light comes on and the drive spins briefly (12 to 14 seconds) and then stops spinning. The power light remains on. The device is no longer recognized by my computer. Any hope for repairing this device?

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  • anthonie Feb 13, 2009

    I dropped minecwhile moving. It runs fine however it will not open any files. I see them all but it gives me a read error. What can i do

  • Anonymous Feb 22, 2009

    plug and unplug the usb connection and it no longer is recognized by any computer or OS (Windows or Linux). I believe the HD is in working order but perhaps the sata to usb connection is failing???

  • Anonymous Mar 29, 2009

    same here. just dropped it. i can see the files but it wont open them and when i try to open one it freezes up my whole computer!

  • Anonymous Apr 10, 2009

    i droped my HP drive now its not recognised



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I drop my book too. the the light would come on but nothing would work, so i end up taking it apart. I went to best buy and bought (black widow) docking station and i was able to get all my infomation. :) i hope this was helpful.

Posted on May 19, 2010

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Ok wow i dont even think i dropped mine but it doesnt work.. like the light flashes when i plug it in but then it isnt recognised...

Posted on Dec 02, 2009


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Posted on Jan 02, 2017

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