Question about HP Officejet 5610 All-In-One InkJet Printer

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Cycle power and scan again

When i plug my printer into my computer a box pops up and says "cycle power and try scanning again." i dont know what this means. i tried moving to other wall outlets but that doesnt seem to be working. what does it mean?

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Power cycle means to  disconnect the power cable from the back of the printer whlie the printer is turned on,and than wait till 10 secs before repluging in the cable again.. do this step and it will resolve the probelm! 

Posted on Feb 03, 2009

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if connected via the USB). If printer is wireless, simply power cycle the printer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

Let me know if this helps.

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Make sure that your default email program is correctly set on your computer.
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
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Are you able to scan?

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.


You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/lgJCxt. Select your operating system, download and execute the file.



Try to scan again to verify that the problem is fixed.



If the problem continues, please contact Lexmark Technical Support for additional assistance.

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Try to rebrick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. That will give enough time for your printer to reset. When the printer turns on, try to scan again to verify that the scan button is working.

If you are getting a "communication not available" error or any message to that effect, try to do the steps below to fix the problem:

1. Disconnect the printer from your computer.
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2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

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If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

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2 Answers

Cycle power and scan again


just go ahead and try to connect with different wall outlets
:just check if power adaptor is warming up
:the problem is that it is nt able to provide enogh boost of power to help it scan
:after that take out the power cable
;press the power button fr 30 secnds
:while u are holding the power button
plug back the power cable
:u will able to fix the problem

Jun 28, 2009 | HP Officejet 5610 All-In-One InkJet...

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