Question about Dell 926 All-In-One InkJet Printer

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Error problems wi Dell 626 all in one printer

Each time printer is turned on alignment starts. After poor quality printing, message says clean cartridge nozzles /remove tape from cartridges. Very poor quality printing. Have cleaned and reset both black and color cartridges several times (including new cartridges). Disconnected printer power cord, set printer default, still gives the same error messages. HELP!

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  • gburton48 Feb 04, 2009

    your suggestion did not work, printer still show error message and very poor printing. I did remove lots of ink from the nozzles and surrounding area. Any other suggestions will be appreciated. Thanks, GEB

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Try these steps if this did not resolve try to clear the memory of the printer
and try to print ..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Posted on Feb 03, 2009

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I Am Experiencing Poor Print Quality With My Dell™ Printer

Table of Contents
Verify the Printer Ink Levels Using the Dell Printer Solution Center
Clean the printer contacts and print a test page
Clean the Printer Nozzles Using the Dell Printer Solution Center
Dell™ Printer Additional Information
» Verify the Printer Ink Levels Using the Dell Printer Solution Center

Poor print quality of a document or picture may be the result of low ink levels or dirty printer nozzles or contacts.

To check the printer's ink levels, perform the following steps:

1.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
2.

Click Dell Printer Solution Center.

3.

Locate the printer's ink levels on the lower right corner of the Dell Printer Solution Center window.
4.

If the printer's ink levels indicate that ink cartridges are empty, click the Order Ink button to place an online order for replacement ink cartridges.

For information about ordering ink for your Dell printer, refer to article: Obtaining Ink for a Dell™ Printer


Back to Top

» Clean the printer contacts and print a test page

To manually clean the printer nozzles and contacts, perform the following steps:

1.

Turn the printer off and remove the power cord from the back of the printer.
2.

Open the printer lid.
3.

Manually move the ink-cartridge carrier to the left by gripping the top of the rubber carrier belt and gently pulling it across towards the right hand side of the printer.
4.

Take a warm, semi-damp paper towel and gently clean the wiper on the right side of the maintenance station.
5.

Lift up on the cap(s) that cover the ink cartridge(s).
6.

Remove the ink cartridge(s), and using a new warm, semi-damp paper towel, gently clean the contacts on the ink cartridge(s).
Verify that the contacts on the ink cartridge(s) is/are sufficiently dry prior to re-inserting into the printer.
7.

Re-insert the ink cartridge(s) back into the correct printer slot(s).

7.

Close the printer lid.
8.

Re-attach the printer power cord to the back of the printer unit.
9.

Press the Power button to turn the unit back on.
10.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
11.

Click Dell Printer Solution Center.
12.

Click the Maintenance tab.
13.

Click the Print a test page icon.
A test page prints.


Back to Top

» Clean the Printer Nozzles Using the Dell Printer Solution Center

To clean the printer nozzles and contacts using the Dell Printer Solution Center:

1.

Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
2.

Click Dell Printer Solution Center.
3.

Click the Maintenance tab.
4.

Click the Clean to fix horizontal streaks icon.
5.

Click the Print button.

Note:
The printer will make sounds when cleaning the nozzles that are not commonly heard during normal usage

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