Question about Dell Latitude D820 Notebook

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External display not displaying!

I have a Dell LAtitude D820 with Nvidia Quadro NVS 110M. I recently reloaded the laptop and up to that time the dual monitor function worked fine.

Suddenly about 10 days ago, the external montor funciton stopped working. The Nvidia control panel picks up the second monitor (which works with other laptops) and there seems to be a signal, but no picture. If I play a clip with Windows Media Player, it appears on the second screen and I can watch the clip on the external monitor, but when the clip ends, the screen goes blank.

It did come back over the weekend, but then disappeared when my screen saver came on.

I have updated all the drivers, bios and run a reg scan, but I cannot seem to get my desktop on my external monitor. Dell support seem to think it is a software problem and have suggested a re-load, but I don't want to go through the hassle of this again!

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When you are able to view a video clip on the external monitor, We can rule out the issue with the software. Probably you need to check the connections and also the external monitor settings in the display. The reload might have changed the old setup

Posted on Feb 03, 2009

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