At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I have a Dell LAtitude D820 with Nvidia Quadro NVS 110M. I recently reloaded the laptop and up to that time the dual monitor function worked fine.
Suddenly about 10 days ago, the external montor funciton stopped working. The Nvidia control panel picks up the second monitor (which works with other laptops) and there seems to be a signal, but no picture. If I play a clip with Windows Media Player, it appears on the second screen and I can watch the clip on the external monitor, but when the clip ends, the screen goes blank.
It did come back over the weekend, but then disappeared when my screen saver came on.
I have updated all the drivers, bios and run a reg scan, but I cannot seem to get my desktop on my external monitor. Dell support seem to think it is a software problem and have suggested a re-load, but I don't want to go through the hassle of this again!
When you are able to view a video clip on the external monitor, We can rule out the issue with the software. Probably you need to check the connections and also the external monitor settings in the display. The reload might have changed the old setup
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello, your question is a bit confusing. By 9.0, exactly what you mean? Do you mean DirectX 9.0? If so, yes, you can visit microsoft.com, downloads page for a list of DirectX 9.0 or even later drivers which will run on your system and will update your current DirectX. But if you are looking for graphics, go to this page: http://www.dell.com/support/drivers/us/en/04/Product/latitude-d620
and hit ANALYZE SYSTEM FOR UPDATES. Hope this helps, if not please contact me why not :) Thanks
SFF MT Part Number
Graphics NVIDIA Quadro 280 NVS 64MB PCI dual head (DMS59 with VGA Y-Cable) X X DY599A NVIDIA Quadro 50 NVS 64MB PCI DVI w/TV Out X X PU615A
NVIDIA Quadro 55 NVS 64MB PCI DVI w/TV Out X X EK561AA
Try connecting an external monitor to the Dell Latitude D820. If the monitor display is fine, then your laptop’s LCD display panel is defective. If the monitor has no display, then your problem is with either the video card or motherboard located inside your laptop.
Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience. Thank You.
Support for ISV-certified PCI Express graphics cards up to 150 watts and with up to 512MB graphics memory including: nVIDIA® Quadro® FX 4500;
nVIDIA Quadro FX 3450; Quadro FX 1400; ATI™ FireGL™ V3100; nVIDIA Quadro NVS 280; All graphics cards support dual monitor configurations
All the info for your pc can be found here..... http://www.dell.com/downloads/global/products/precn/en/spec_precn_670_en.pdf
×