Question about Dell 5100cn Laser Printer

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RESTART Printer Dell 5100 cn Printer --error message -- 009-361 Restart Printer --- What do I do?

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  • Mary McDonagh Apr 23, 2009

    my dell 5100cn printer displays the 009 361 restart computer message

  • Anonymous May 18, 2009

    I'm having the same problem as maxiemcdonag, my dell 5100cn printer displays 009-361 restart printer message

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The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one.  I found the answer on the dell troubleshoot website

Posted on May 18, 2009

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Error code 016-370 Restart printer If problem


Error code: 016-370
This is yet another error message asking you to restart the printer. You need to switch off the printer and then connect it via the USB cable. Press the hold and cancel buttons simultaneously. Then power on the printer again. On your LCD display you should typically see a message saying 'ready for download mode'. You will then need to initialize the firmware update process. LCD will change to the writing mode. 10 minutes later you will be prompted to start the printer again.

The firmware is available here:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R148843&SystemID=PRN_LSR_3100CN&servicetag=&os=WLH&osl=en&deviceid=6673&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=40&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=197745

May 02, 2011 | Dell 3100cn Laser Printer

1 Answer

Error code 010-397 dell printer 5100. Have change fuser and restart printer keeps coming up as error message


) The fuser gets very Hot!! Let cool for 10 minutes after turning off the power and unplugging the copier!

2) Pull the two blue locking tabs forward and remove the fuser unit. Reinsert and push back on the tabs to lock back into place. Sometimes just reinserting the fuser will allow the catch on the locking tab to function correctly and push the trigger on the sensing unit. Turn the copier back on and pray the error code doesn't reappear..
3) Mine reappeared. Evidently the catch on the fuser unit was still not pushing the trigger forward, causing the copier to surmise that no fuser unit was installed.

CBR Tech Solutions or http://www.cbrtechsolutions.com

Oct 14, 2009 | Dell 5100cn Laser Printer

1 Answer

Error message ''001-361 restart printer''


Shut down the computer and the printer.
Pull the power cord from the printer. Wait a minute and restart the printer. After it is fully ready, restart the computer.

Mar 18, 2009 | Dell 5110cn Laser Printer

1 Answer

Dell 5100 printer error code 009-380


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Mar 03, 2009 | Epson Printer

1 Answer

My Kodak easy Share all in one printer 5100 won't print I get an error message saying my print is not turned on. I can copy okay....but not print from the web


Remove the printer driver from your printer setup window then restart your computer w/ the printer connected and turned on to re-detect the printer

Dec 05, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Prnter driver for Del 5100 cn - Need be Mac OS X compatible


download Gassan-Mac-9-MR2RC2.sit from dell site (printer site, drivers, mac os) and unpack it with stuffit expander.
it contains drivers for mac os 9 and mac os x.
then just install it and select driver from the list when adding modifying printer

Sep 03, 2008 | Dell 5100cn Laser Printer

5 Answers

010 397 Error Message on Dell 5100cn


The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Apr 04, 2008 | Dell 5100cn Laser Printer

1 Answer

Error Message 016-370 restart computer


turn off the printer

1. Connect the printer through USB.
2. hold the enter button (the one in the middle of the circle) with the cancel button simultaneously
3. turn on the printer you will see the following message on the LCD screen
4. " download mode… ready"
5. Start the firmware update from the computer.
6. The LCD will change to "writing…"
7. After about 10 minutes it will prompt you to restart the printer.

Nov 27, 2007 | Dell 5100cn Laser Printer

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