Microsoft Wireless Optical Desktop 4000
By Putty - usenet poster
I am having major probems with the desktop I bought.
The keyboard skips characters erratically and you sometimes have to
click the mouse a number of times to invoke a command.
It is only a few months old and worked when I first installed it.
Best Solution
posted on Aug 01, 2007
Janice - usenet poster
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If you are using the correct drivers then one would start to suspect the
hardware itself. I would take it back to the shop you purchased it from and
ask them to have it thoroughly tested.
Incidentally, have you tried reconnecting the keyboard and mouse to the
wireless base station? If you look underneath the mouse and keyboard you
will see a small white button with the word 'connect' next to it. First
press the button on he base station, so all lights randomly flash, then
after they have settled down to just the one, press the connect button on
the mouse and then on the keyboard. Another thing to check is your batteries
and also the signal strength. You can check both batteries and signal
strength from control panel it will show you the battery power and signal strength.
If all these work out fine and things such as the repeat speed and character
repeat/cursor blink etc haven't been changed then I'd take the keyboard and
mouse back for further investigation.
...
hardware itself. I would take it back to the shop you purchased it from and
ask them to have it thoroughly tested.
Incidentally, have you tried reconnecting the keyboard and mouse to the
wireless base station? If you look underneath the mouse and keyboard you
will see a small white button with the word 'connect' next to it. First
press the button on he base station, so all lights randomly flash, then
after they have settled down to just the one, press the connect button on
the mouse and then on the keyboard. Another thing to check is your batteries
and also the signal strength. You can check both batteries and signal
strength from control panel it will show you the battery power and signal strength.
If all these work out fine and things such as the repeat speed and character
repeat/cursor blink etc haven't been changed then I'd take the keyboard and
mouse back for further investigation.
...
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Solution #2
posted on Aug 01, 2007
Lizzy - usenet poster
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Yes I installed the 6.1 software when I installed the desktop.
>inches from the wireless base unit.
>inches from the wireless base unit.
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Solution #3
posted on Aug 01, 2007
Joey2 - usenet poster
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Are the correct drivers install? I have the Wireless Laser Desktop 6000 with
laser mouse and the drivers supplied where not compatible with Vista. They
needed to be version 6.1. If the drivers are not the problem then I would
certainly be looking at returning it to the shop you purchased it from to
have it checked out. To be honest my Wireless Laser Desktop 6000 was a
little temperamental from the start - not with the keys but with the
wireless connection. While the mouse works fine, it can take anything up to
seven attempts to connect the keyboard wirelessly. The remote wireless box
shows all the lights as active, but when I came to type anything it simply
would not respond. I found this strange considering the keyboard is only 18
inches from the wireless base unit.
--
John Barnett MVP
Associate Expert
Windows - Shell/User
Web: #
Web: #
The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
...
laser mouse and the drivers supplied where not compatible with Vista. They
needed to be version 6.1. If the drivers are not the problem then I would
certainly be looking at returning it to the shop you purchased it from to
have it checked out. To be honest my Wireless Laser Desktop 6000 was a
little temperamental from the start - not with the keys but with the
wireless connection. While the mouse works fine, it can take anything up to
seven attempts to connect the keyboard wirelessly. The remote wireless box
shows all the lights as active, but when I came to type anything it simply
would not respond. I found this strange considering the keyboard is only 18
inches from the wireless base unit.
--
John Barnett MVP
Associate Expert
Windows - Shell/User
Web: #
Web: #
The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
...
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