Question about Panasonic Panafax UF-790 Plain Paper Laser Fax

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Code 041 i have replaced the toner with a brand toner and it still reads needs toner i have placed other NON- generic and generic brands and it still reads code 041 needs toner, please help

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Remove the toner cartridge. Lift up the chrome piece that hold the toner sensor...it's a small black button.

Put a strip of 1/4" X 2" weatherstripping foam underneath.

The sensor is not close enough to the toner cartridge.

Posted on Feb 04, 2009

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1 Answer

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There is a fix for this. But only a Panasonic tech has access to the parts for the fix. The toner sensor underneath must be moved closer to the cartridge, you are not low on toner.

Jun 15, 2010 | Panasonic Panafax UF-790 Plain Paper Laser...

1 Answer

Our dx-800 reads OUT OF TONER INFO CODE = 041. We have replaced the toner several times. This was intermitant over the last month. We would unplug and repower and it would go away for a while.


Toner sensor holder kit (The silver part in center, directly below the toner) needs to be replaced by an authorized Panasonic repair center. Call Panasonic for one in your area.

The part should cost no more than $30-50. takes 5-10 minutes to replace. Most service places charge minimum 1 hour fee and possibly travel fees. so you are looking at $125-250 repair bill.

If the unit is out of warranty, Panasonic won't do it for free.

I have replaced the sensor kits on numerous DX-800 and it basically avoids displaying the toner errors, and you replace when print becomes light...the good old fashioned way.

Panasonic Support: 800-211-7262

Jan 26, 2010 | Panasonic Panafax DX-800 Plain Paper Laser...

2 Answers

I changed the toner and still have an error mes. Out of toner info code=041. How do I clear it


You may have to call a tech for this one. There is a modification kit that needs to be installed to fix your toner sensor problem.

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Print Quality Problem with Brother 2820 Fax


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There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J

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